Kelsea Young
Pearl City
Summary
Detail-oriented medical professional with strong communication and leadership skills. Expertise in training teams and ensuring compliance with health regulations. Committed to improving patient care and operational efficiency in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Clinic Office Manager
Mari Shiraishi, MD
Honolulu, HI
02.2025 - Current
- Streamlines patient scheduling processes, enhancing appointment efficiency and reducing wait times.
- Improved data accuracy and accessibility for clinical staff.
- Leads staff training sessions on office protocols, boosting team performance and service quality.
- Develops operational policies that enhanced workflow consistency and patient care standards.
Health Care Specialist
Hawaii Army National Guard
Oahu, HI
04.2020 - Current
- Provides emergency medical care, trauma treatment, and preventive healthcare services for units consisting of up to 100+ personnel in both training and operational environments.
- Performs patient assessments, monitored vital signs, administered medications, and assisted with treatment plans under the supervision of medical providers.
- Maintains accurate medical records and documentation while ensuring compliance with military healthcare standards and patient confidentiality requirements.
- Responds to medical emergencies, delivering life-saving interventions including heat casualties, hemorrhage control, airway management, and patient stabilization.
- Trains and mentors soldiers in first aid, combat lifesaving techniques, injury prevention, and emergency response procedures.
- Collaborates with physicians, physician assistants, nurses, and multidisciplinary healthcare teams to provide high-quality patient care.
- Demonstrates strong leadership, communication, and decision-making skills in high-stress and fast-paced environments.
- Supported field artillery training exercises and operational missions by coordinating medical coverage, evacuation procedures, and patient transport.
Medical Readiness Specialist
Hawaii Army National Guard
Honolulu, HI
01.2023 - 02.2025
- Coordinated medical qualification and readiness processing for prospective applicants, ensuring compliance with Army medical accession standards.
- Reviewed, organized, and maintained confidential medical records and supporting documentation in accordance with HIPAA and military regulations.
- Served as the primary liaison between applicants, recruiters, medical providers, and processing facilities to resolve medical documentation requirements.
- Conducted quality assurance reviews of medical packets to ensure completeness, accuracy, and regulatory compliance prior to submission.
- Monitored applicant medical readiness status and maintained detailed records using military personnel and medical tracking systems.
- Educated applicants and recruiting personnel on medical qualification requirements, waiver processes, and documentation procedures.
- Managed multiple cases simultaneously while meeting strict deadlines and maintaining high levels of accuracy and attention to detail.
- Supported recruiting mission objectives through efficient case management, administrative support, and customer service.
- Conducted training for newly enlisted soldiers on basic life saving skills to include hemorrhage control, airway maintenance, and patient transportation
Front and Back Office Lead Medical Assistant
Hawaiian Islands Center for Women's Health
Honolulu, HI
09.2022 - 01.2023
- Roomed patients, obtained comprehensive medical histories, recorded vital signs, and prepared patients for examinations and procedures.
- Assisted OB/GYN providers with gynecological exams, prenatal visits, procedures, and patient education.
- Performed clinical procedures including specimen collection, phlebotomy, injections, point-of-care testing, and laboratory processing.
- Educated patients on prenatal care, medications, treatment plans, preventive health measures, and post-procedure instructions.
- Trained and mentored new medical assistants on clinical protocols, patient care standards, and office procedures.
- Managed inventory of medical supplies, vaccines, and equipment to maintain clinic readiness and regulatory compliance.
Education
EMT - E358945 -
National Registry of Emergency Medical Technicians
Tactical Combat Casualty Care (TCCC) Instructor -
Deployed Medicine
Basic Life Support -
American Heart Association
Skills
- HIPAA compliance
- CPR/AED
- Basic life support for health care providers (BLS)
- Patient care assessment
- Insurance coordination
- Office administration
- Employee training
Languages
English
Native or Bilingual
Japanese
Limited Working
Timeline
Clinic Office Manager
Mari Shiraishi, MD
02.2025 - Current
Medical Readiness Specialist
Hawaii Army National Guard
01.2023 - 02.2025
Front and Back Office Lead Medical Assistant
Hawaiian Islands Center for Women's Health
09.2022 - 01.2023
Health Care Specialist
Hawaii Army National Guard
04.2020 - Current
EMT - E358945 -
National Registry of Emergency Medical Technicians
Tactical Combat Casualty Care (TCCC) Instructor -
Deployed Medicine
Basic Life Support -
American Heart Association
Awards
- (2) Army Achievement Medals for meritorious service, achievement, and performance of duty
- (1) Army Commendation Medal (ARCOM) awarded for meritorious service
- Shodan - 1st Degree Black Belt in Judo under the US Judo Federation