Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsey Beach

Tyler

Summary

Empathetic and compassionate individual with natural ability to connect with people and foster supportive relationships. Understanding of social services and community resources, coupled with skills in active listening and problem-solving. Committed to making positive impact on individuals and communities by providing essential support and guidance.

Overview

2
2
years of professional experience

Work History

Lead Resident Assistant

East Texas Crisis Center
Tyler, TX
05.2024 - Current
  • Facilitated daily operations for resident support and crisis intervention.
  • Developed strong relationships with residents through open communication channels and approachability.
  • Enhanced resident satisfaction by addressing concerns promptly and professionally.
  • Utilized active listening skills to accurately assess caller needs and provide appropriate resources.

Barista

Starbucks
Tyler, TX
05.2024 - 10.2024
  • Prepared high-quality beverages following standardized recipes and procedures.
  • Maintained cleanliness and organization of workstations to ensure efficiency.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Operated point-of-sale systems accurately, processing transactions efficiently.

Education

Bachelor of Science - Social Work

East Central University
Ada, OK
05-2026

Bachelor of Arts - Social Work

Tyler Junior College
Tyler, TX
08-2024

Skills

  • Critical thinking
  • Documentation and reporting
  • Crisis intervention
  • Active listening
  • Conflict de-escalation
  • Team building

Timeline

Lead Resident Assistant

East Texas Crisis Center
05.2024 - Current

Barista

Starbucks
05.2024 - 10.2024

Bachelor of Science - Social Work

East Central University

Bachelor of Arts - Social Work

Tyler Junior College