Summary
Overview
Work History
Education
Skills
Timeline
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Kelsey Bigelow

Wichita

Summary

Responsible high school senior and college student with a passion for serving others and an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Lifeguard

YMCA Of Wichita
05.2023 - Current
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Promoted water safety awareness with educational presentations to community groups.
  • Enhanced team performance through regular coaching and constructive feedback to fellow lifeguards.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.

Seasonal Worker

Marietta Pumpkin Patch
09.2022 - 11.2023
  • Distributed admissions and tokens for customers that entered the facility.
  • Operated and monitered multiple games and rides for children and young adults.
  • Problem-solved multiple customer service issues and responded to questions
  • Checked out customer's items at the retail storefront of the pumpkin patch.
  • Worked closely with supervisors to quickly address any concerns or challenges that arose during peak hours.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.

Hostess/Server Assistant

Stearman Field Bar and Grill
09.2021 - 04.2022
  • Greeted incoming guests to escort to assigned dining area and present menus according to the station of the servers.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Answered phone calls to confirm or schedule reservations, as well as recording takeout orders.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Helped the restaurant staff set up small and large events to coordinate smooth execution of the event set-up.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Arranged place settings with clean, wrapped silverware to prepare for incoming guests.
  • Took beverage orders and served drinks during peak meal times and also ran food when servers where unable to.

Education

Some College (No Degree) - Liberal Arts And General Studies

Andover High School
Andover, KS

Skills

  • Customer service
  • Food Preparation
  • Food Server
  • Hostess
  • Cashier
  • Technical Skills
  • First Aid
  • Emergency Response
  • CPR Certified
  • Strong Communicator
  • Patron Support
  • Swim Instruction

Timeline

Lifeguard

YMCA Of Wichita
05.2023 - Current

Seasonal Worker

Marietta Pumpkin Patch
09.2022 - 11.2023

Hostess/Server Assistant

Stearman Field Bar and Grill
09.2021 - 04.2022

Some College (No Degree) - Liberal Arts And General Studies

Andover High School

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Kelsey Bigelow