Kelsey Blalock
Commerce,GA
Summary
Dedicated human resources assistant with strong skills in employee relations, benefit administration, and payroll processing. Supports new hire processing, employee recognition programs, and employee development classes. Has a proven ability to organize department functions as well maintain a positive relationship with fellow co-workers throughout the company.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Human Resources Assistant
Jackson EMC
Jefferson, GA
12.2018 - Current
- Assist in benefits administration and respond to employee inquiries regarding insurance questions.
- Updated employee database with changes in job title, salary information or contact details.
- Performed administrative tasks related to payroll processing or benefit administration.
- Assisted with organizing and coordinating company training programs.
- Processed paperwork associated with personnel transactions such as promotions and terminations.
- Provided support to benefits team on various HR matters such as open enrollment
- Participated in HR training and workshops to improve skills and knowledge.
- Responded to internal and external HR-related inquiries or requests.
- Oversee the Employee Education Assistance Program
- Answered questions regarding salaries, benefits and other pertinent information.
Contact Center Representative
Jackson EMC
Jefferson, GA
05.2016 - 12.2018
- Resolved customer complaints using problem-solving skills and empathy.
- Provided information on energy programs and services offered by the company.
- Resolved customer complaints in a professional manner.
- Assisted customers with order placement and payment processing.
Education
Bachelor of Science - Business Administration And Data Analysis
Liberty University
Lynchburg, VA12-2025
Skills
- Employee relations
- Benefit administration
- Administrative skills
- Human resources support
- Team player
- Payroll processing
- Report generation
- Human resources administration
- Employee engagement
- Organization and prioritization
Certification
DDI Targeted Selection: Trainer Workshop
Timeline
Human Resources Assistant
Jackson EMC
12.2018 - Current
Contact Center Representative
Jackson EMC
05.2016 - 12.2018
Bachelor of Science - Business Administration And Data Analysis
Liberty University