Kelsey Bodine
Cincinnati,OH
Summary
Results-oriented professional with a diverse background in microbiology as well as management and customer service. Proven ability to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented. Hardworking Inventory Specialist bringing 5 years of retail experience. Driven to maximize customer engagement and sales revenues. Organized and resourceful team player. Experienced Microbiologist with 3 years experience improving scientific community by performing accurate research while complying with laboratory safety protocol and standards. Excellent data management and report development skills contributing to research funding efforts. Scientist experienced in establishing investigative tasks and motivating staff to attain goals. Offers knowledge of laboratory equipment, safety practices and biohazard disposal.
Overview
9
9
years of professional experience
Work History
GMP Microbiologist
Q Laboratories
10.2020 - Current
- Interpreted research findings and summarized data into reports.
- Viewed and compared Microbial content.
- Trained technical staff members.
- Performed Identification processes on microbial and fungal cultures.
- Performed Enumeration testing for microbial content
- Counted and analyzed sampled agar plates
- Compiled reports for Clients regarding data findings and identification of organisms present in products.
Merchandise and Inventory Leader
Petsmart
04.2020 - 10.2020
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
- Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
- Checked prices and calculated totals for accurate invoice processing.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Created timetables and production commitments using data from sales forecasts.
- Prepared new and backstock merchandise for transfer to sales floor by tagging with security markers and pricing information.
- Monitored tasks and staff assignments to deliver all projects under-budget and on-time.
- Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
- Developed plan-o-grams and layouts that maximized sales.
- Gauged production progress to inform leaders of performance concerns.
Petcare Specialist / Keyholder
Petsmart
07.2017 - 04.2020
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
- Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items, including pet food, treats and toys.
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Followed all pet care instructions, including dietary needs and medication regimens.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Retail Associate
Zumiez
08.2015 - 10.2018
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Education
Bachelor of Arts - Animal Biology
University of Cincinnati
Cincinnati, OH12.2019
Skills
- Merchandising
- Inventory counts
- Product and service sales
- Equipment monitoring
- Sales Goals
- Stock management
- Customer-oriented
- Pathogen Detection
- Data Interpretation
- Quality Control Procedures
- Statistical Analysis
- Microbial Identification
- Good Laboratory Practices
- Aseptic Technique
- Critical Thinking
- Project Management
- Microscopic Analysis
- Bacterial culturing
References
- Brenton Cox - GMP Microbiologist - Q laboratories - 513-508-5463-Bcox@qlaboratories.com
- Samantha Grote - EMT - Kettering Health - 513-503-8289 - Samanthagrote@outlook.com
- Ashlynn Hickey - GMP Microbiologist - Q Laboratories - 937-725-1391 - Ahickey@qlaboratories.com
- Joshua Boggess - GMP Microbiologist- Q Laboratories - 364-7390 - JBoggess@qlaboratories.com
Timeline
GMP Microbiologist
Q Laboratories
10.2020 - Current
Merchandise and Inventory Leader
Petsmart
04.2020 - 10.2020
Petcare Specialist / Keyholder
Petsmart
07.2017 - 04.2020
Retail Associate
Zumiez
08.2015 - 10.2018
Bachelor of Arts - Animal Biology
University of Cincinnati
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