Kelsey Bregar
Pine,AZ
Summary
Dynamic travel enthusiast with a strong foundation in customer service, seeking to leverage exceptional interpersonal skills and a keen understanding of travel trends as a travel agent. Demonstrated ability to create memorable experiences for clients through personalized service and attention to detail. Committed to fostering lasting relationships and ensuring client satisfaction in the travel industry.
Overview
12
12
years of professional experience
Work History
Bar Manager, Lead Bartender
THAT Brewery & Pub
Pine, United States
01.2019 - 01.2025
- Responsible for overseeing the daily operations of a high-volume brewery, managing staff, inventory, and bar upkeep
- Delivering exceptional customer service, building strong, long-lasting relationships, and upholding high levels of customer satisfaction
- Exhibiting the ability to efficiently handle multiple tasks while maintaining a high level of attention to detail in a dynamic and fast-paced work environment
- Effectively addressing and resolving customer issues by employing strategic problem-solving techniques and personalized solutions tailored to meet their specific needs
Wrangler, Guide
Tropical Trail Rides
Isabela, United States
01.2013 - 10.2019
- Facilitated guest interaction with horses by clearly explaining riding procedures.
- Managed groups of up to ten horses and guests during two-hour excursions.
- Engage with guests by sharing information on history, flora, fauna, and cultural aspects.
- Address various horse-related concerns and provide immediate solutions throughout the tour.
Group Leader
AmeriCan Adventures
, United States
05.2016 - 10.2016
- Led and directed groups of up to thirteen international travelers exploring the United States through renowned National Parks and famous cities.
- Guided and managed groups on immersive camping, hiking, and city tour experiences across the United States.
- Designed and executed efficient travel routes cross-country and through unfamiliar urban areas.
- Orchestrated trip plans by managing schedules and confirming accommodations.
- Executed logistics, including group check-ins, excursion arrangements, and dining reservations.
- Utilized technology for efficient organization and strategic planning and leveraged GPS for effective navigation.
- Developed comprehensive plans to ensure smooth execution of daily activities.
Education
Sabre New Hire Training -
The Travel Institute
01-2025
Travel and Tourism Specialist -
Penn Foster and The Travel Institute
12.2024
Travel Advisor -
Careers On Vacation
11-2022
International Guide Academy -
12.2015
Skills
- Passion for travel
- Knowledge of travel destinations and attractions
- Ability to work independently
- Ability to work collaboratively
- Meticulous attention to detail
- Organizational skills
- Ability to manage multiple tasks
- Ensuring accuracy
- Adaptability
- Quick learning
Timeline
Bar Manager, Lead Bartender
THAT Brewery & Pub
01.2019 - 01.2025
Group Leader
AmeriCan Adventures
05.2016 - 10.2016
Wrangler, Guide
Tropical Trail Rides
01.2013 - 10.2019
Sabre New Hire Training -
The Travel Institute
Travel and Tourism Specialist -
Penn Foster and The Travel Institute
Travel Advisor -
Careers On Vacation
International Guide Academy -
Similar Profiles
Lee ConleyLee Conley
General Manager at The Fox Brewery & PubGeneral Manager at The Fox Brewery & Pub
Lee ConleyLee Conley
General Manager at The Fox Brewery & PubGeneral Manager at The Fox Brewery & Pub
Tucker TromblyTucker Trombly
Catering Manager at Good Measure Pub and BreweryCatering Manager at Good Measure Pub and Brewery