Kelsey Bybee
Lehi,UT
Summary
Experienced Master Cosmetologist specializing in hair cutting, coloring, and styling. Proven ability to educate clients and manage inventory effectively to enhance customer satisfaction.
Overview
22
22
years of professional experience
Work History
Master Cosmetologist
Self Employed
Lehi, UT
08.2007 - Current
- Performed hair cutting, coloring, and styling services for diverse clientele.
- Provided expert advice on the latest hairstyling trends and beauty treatments to educate clients.
- Educated clients on proper hair care products and techniques.
- Enhanced client satisfaction through positive interactions that fostered memorable salon experiences. Worked with clients to deliver memorable customer experiences that resulted in repeat business.
- Developed a loyal client base through excellent customer service.
- Ensured cleanliness and organization of workstations and salon areas to promote a welcoming environment.
- Oversaw inventory management of beauty products and supplies to ensure availability. Managed beauty products and supplies efficiently.
- Attended continuing education classes to stay up-to-date with trends in the industry.
Call Center Representative
UNLV Tickets
Las Vegas, NV
01.2005 - 08.2009
- Answered incoming calls with professionalism, delivering knowledgeable service to every customer.
- Resolved customer complaints and issues promptly, boosting overall satisfaction.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Assisted customers with inquiries regarding tickets and purchase options.
- Processed ticket orders using ticketing management system for efficient transactions.
- Maintained call control and efficiently navigated scripts to resolve customer issues.
- Ensured proper cash handling procedures while managing cash transactions.
Education
Master of Cosmetology - Cosmetology
Bon Losee Cosmetology
Provo, UT08-2007
Skills
- Hair cutting
- Hair coloring
- Styling techniques
- Client consultation
- Customer relationship management
- Inventory management
Timeline
Master Cosmetologist
Self Employed
08.2007 - Current
Call Center Representative
UNLV Tickets
01.2005 - 08.2009
Master of Cosmetology - Cosmetology
Bon Losee Cosmetology