Kelsey Cronk
Beacon,NY
Summary
Experienced salon receptionist
Excellent customer service and communication skills with proven ability to maintain accurate records, manage bookings and process payments.
Overview
1
1
year of professional experience
Work History
Salon Receptionist
B. Hair Studio
09.2022 - 07.2023
- Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
- Streamlined salon operations for increased efficiency by handling administrative tasks such as inventory management and staff scheduling.
- Boosted client retention with superior communication skills, providing a welcoming atmosphere and addressing concerns in a timely manner.
- Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.
- Maximized stylist productivity by coordinating schedules, managing appointment cancellations, and ensuring optimal utilization of resources.
Education
Esthetics - Skin Care, Treatments, Face And Body Waxing
04.2020
Cosmology - Hair Cutting, Coloring, Styling, And Nails
08.2010
Skills
- Phone Etiquette
- Appointment Scheduling
- Complaint Resolution
- Financial Transactions
Timeline
Salon Receptionist - B. Hair Studio
09.2022 - 07.2023
New York School of Esthetics & Day Spa. Inc. - Esthetics, Skin Care, Treatments, Face And Body Waxing
Northern Westchester School of Cosmetology - Cosmology , Hair Cutting, Coloring, Styling, And Nails