Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Esmeralda Ramirez Murillo

Nashville,TN

Summary

Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

2
2
Languages
1
1
year of post-secondary education
5
5
years of professional experience

Work History

Salon Receptionist

JCPenney Salon
Goodlettsville, Tennessee
05.2024 - 05.2026
  • Welcomed clients, enhancing front desk experience and fostering positive atmosphere.
  • Scheduled appointments and coordinated daily salon flow.
  • Handled incoming phone calls, check-ins, and payment processing, ensuring efficient customer service.
  • Maintained a clean, organized reception area.
  • Used salon software for scheduling and client records

Sales Associate

Five Below
Madison, TN
09.2022 - 10.2023
  • Delivered friendly customer service and assisted shoppers.
  • Operated POS systems and handled cash transactions.
  • Restocked merchandise and maintained store presentation.

Sales Associate

Bath & Body Works
Goodlettsville, Tennessee
06.2023 - 09.2023
  • Helped customers with product selection and fragrance recommendations.
  • Processed transactions and supported store cleanliness.

Sales Associate

Aeropostale
Goodlettsville, TN
06.2021 - 07.2021
  • Assisted customers with purchases and fitting room needs.
  • Performed cashiering and restocking duties.
  • Assisted customers in locating products and navigating store layout.
  • Maintained clean and organized sales floor to enhance shopping experience.
  • Operated point-of-sale system to process transactions efficiently.

Education

Medical Coding Certificate - Health Sciences

Nashville State Community College
Nashville, TN
08.2025 - 08.2026

Hunters Lane High School
Nashville, TN

Skills

  • Front Desk
  • Cashiering
  • Appointment Scheduling
  • Retail Sales
  • Salon Software
  • Computer Skills
  • Organization Skills
  • Communication Skills
  • Greeting Customers
  • Medical Terminology
  • Customer Service
  • Client Interaction Via Phone Calls
  • Basic Math
  • Anatomy Knowledge
  • Laundry
  • Time Management
  • Reception Area Maintenance
  • Phone etiquette
  • POS system operation

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Medical Coding Certificate - Health Sciences

Nashville State Community College
08.2025 - 08.2026

Salon Receptionist

JCPenney Salon
05.2024 - 05.2026

Sales Associate

Bath & Body Works
06.2023 - 09.2023

Sales Associate

Five Below
09.2022 - 10.2023

Sales Associate

Aeropostale
06.2021 - 07.2021

Hunters Lane High School
Esmeralda Ramirez Murillo