Kelsey Curry

• Managed customer inquiries and resolved problems to enhance satisfaction and loyalty.
• Assisted clients in understanding their available options and helped them select the right service plans for their needs.
• Accepted and processed customer payments in cash, credit cards and checks, checking for validity.
• Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them.
• Effectively communicated with other employees and upper management to ensure complete care of customers.
• Emphasized the specific product features that would stand out to customers, showing them product limitations and capabilities.
• Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments.
• Greeted customers and offered them assistance where possible.
• Informed customers about current promotions and sales, encouraging them to take advantage.

Some achievements since becoming a CRC

- Top performer in 2024 and 2025 in my district.

- Over achieved most needs met goals in the year of 2025.

- I am continuing to excel and achieve my revenue, referrals, and credit card goals.

• Assess customer’s needs and provide assistance and information about the product.
• Ensure high levels of customer satisfaction by delivering excellent sales and service.
• Follow and make department sales goals on a monthly, quarterly and annual basis.
• Maintain in-stock supply and merchandise products on the sales floor.
• Process point of sale purchases and handle returns of merchandise.
• Remain knowledgeable of product line features.
• Welcome customers to the store and answer their questions.
• Suggest ways to improve sales through new sales promotions.

• Managed customer inquiries and resolved problems to enhance satisfaction and loyalty.
• Assisted clients in understanding their available options and helped them select the right service plans for their needs.
• Accepted and processed customer payments in cash, credit cards and checks, checking for validity.
• Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them.
• Effectively communicated with other employees and upper management to ensure complete care of customers.
• Emphasized the specific product features that would stand out to customers, showing them product limitations and capabilities.
• Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments.
• Greeted customers and offered them assistance where possible.
• Informed customers about current promotions and sales, encouraging them to take advantage.

Some achievements since becoming a CRC

- Top performer in 2024 and 2025 in my district.

- Over achieved most needs met goals in the year of 2025.

- I am continuing to excel and achieve my revenue, referrals, and credit card goals.