Reliable and enthusiastic professional with experience in reception, concierge and customer service areas. Skilled in customer engagement, problem resolution and various software operations. Known for remaining poised and calm in busy environments.
Overview
4
4
years of professional experience
Work History
Guest Service Representative /Animal Caretaker
White Oak Lavender Farm and Purple WOLF Vineyard
Harrisonburg, VA
05.2023 - 08.2025
Verified reservations by phone or in person.
Performed daily cashiering duties including balancing accounts at end of shift.
Cleans and maintains animal living areas, including cages and tanks, using appropriate cleaning materials.
Feeds animals according to instructions from veterinarians or animal care supervisors.
Equine Caretaker
Kemper Knoll Stables, LLC
Port Republic, VA
02.2022 - 03.2023
Provided horses with daily feedings of hay, grain, supplements, and fresh water.
Monitored horses for signs of illness or injury and reported any changes to the veterinarian.
Exercised horses regularly by riding them or leading them on walks or jogs.
Transported horses to competitions, shows, and training facilities. using trailers or trucks.
Lifeguard
Massanutten Waterpark
Massanutten, VA
05.2021 - 08.2021
Monitored swimmers to ensure safety in the pool area.
Performed emergency rescues when necessary.
Education
Bachelor of Arts - Music Industy
James Madison University
Harrisonburg, VA
05-2027
High School Diploma -
Spotswood High School
Penn Laird, VA
06-2023
Skills
Reservation Management
Guest Relations
Knowledge of local area
First Aid Training
Financial Transactions
Animal Handling
Loyalty promotion
Event Planning
References
References available upon request.
Timeline
Guest Service Representative /Animal Caretaker
White Oak Lavender Farm and Purple WOLF Vineyard
05.2023 - 08.2025
Equine Caretaker
Kemper Knoll Stables, LLC
02.2022 - 03.2023
Lifeguard
Massanutten Waterpark
05.2021 - 08.2021
Bachelor of Arts - Music Industy
James Madison University
High School Diploma -
Spotswood High School
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