Kelsey Donaldson
San Antonio,Texas
Summary
Future Medical Student with 7+ years of Customer Service Experience. I am a communicative customer service professional who thrives in pressure and motivated to maintain customer satisfaction and contribute to company success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Offering detail-oriented approach and commitment to patient care, eager to learn and develop in medical environment. Brings foundational understanding of medical terminology and electronic health records, with readiness to quickly acquire additional knowledge. Ready to use and develop skills in patient interaction and administrative support in Medical role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front End Cashier (Partial Lead)
Walmart
12.2024 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
Server - Cross Trained
Texas Roadhouse
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
TEXAS A&M TEXARKANA UNI
04.2025
High School Diploma -
BARTLETT HIGH SCHOOL
05-2020
Skills
- Project Management
- Detail- Oriented
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Quick learner
- Strong work ethic
- Excellent customer service
- Patience and empathy
Certification
- Certified Medical Assistant, EKG, Phlebotomy and Billing
Languages
Spanish
Native or Bilingual
Timeline
Front End Cashier (Partial Lead)
Walmart
12.2024 - Current
Server - Cross Trained
Texas Roadhouse
01.2024 - Current
TEXAS A&M TEXARKANA UNI
High School Diploma -
BARTLETT HIGH SCHOOL
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