Kelsey Dumont
Payneville,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Service Advisor
Flaherty Chevrolet
Brandenburg, Kentucky
02.2025 - Current
- Maintained accurate records of customer interactions and services provided.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Prepared invoices for services rendered and collected payments from customers.
- Explained the features and benefits of products or services offered by the dealership to customers.
Medical Receptionist
Brandenburg Family Medicine
Brandenburg, Kentucky
02.2022 - 09.2023
- Scheduled patient appointments using electronic health record systems.
- Collected patient information and verified insurance eligibility accurately.
- Maintained organized medical records to ensure compliance with regulations.
- Coordinated referrals to specialists and communicated follow-up instructions clearly.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Checked patients in and out for appointments and collected co-payments.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
ER Technician
Baptist Health Hardin
Elizabethtown, Kentucky
08.2020 - 07.2021
- Assisted medical staff in triaging patients in fast-paced emergency environment.
- Monitored and documented vital signs of patients under care.
- Prepared and maintained sterile instruments for various procedures.
- Collaborated with team members to ensure efficient patient flow.
- Administered basic life support techniques during emergencies.
- Operated a variety of diagnostic equipment such as EKG's, oxygen saturation monitors, blood pressure cuffs, glucometers and pulse oximeters.
- Documented all procedures on patients' charts in accordance with hospital policy.
Education
High School Diploma -
Meade County High School
Brandenburg, KY05-2019
Skills
- Customer service
- Relationship management
- Appointment scheduling
- Medical records maintenance
- Invoicing procedures
- Effective communication
- Detail orientation
- Team collaboration
- Time management
- Documentation and reporting
- Data entry
- Workflow management
- Computer skills
- Conflict resolution
- Staff education and training
- Warranty claims process management
References
References available upon request.
Timeline
Service Advisor
Flaherty Chevrolet
02.2025 - Current
Medical Receptionist
Brandenburg Family Medicine
02.2022 - 09.2023
ER Technician
Baptist Health Hardin
08.2020 - 07.2021
High School Diploma -
Meade County High School