Kelsey Garcia
Summary
Reliable administrative professional with extensive experience in clerical support, accounts management, and customer service. Proven ability in managing confidential records and coordinating schedules efficiently. Strong background in healthcare environments with a focus on effective communication and problem-solving. Seeking a medical assistant role with growth potential.
Overview
8
8
years of professional experience
Work History
Preschool Teacher
Grins N Giggles Playhouse
Winnsboro
10.2024 - Current
- Designed engaging lesson plans for diverse preschool age groups.
- Facilitated daily activities to promote social and emotional development.
- Implemented classroom management strategies to maintain a positive environment.
- Created educational materials using art and sensory play resources.
- Collaborated with parents to discuss child progress and developmental needs.
- Maintained records of student attendance and developmental milestones.
- Taught children foundational skills in colors, shapes and letters.
Medical Assistant
Winnsboro Health Services
Winnsboro, Tx
01.2023 - 08.2024
- Assisted nursing staff with patient care and daily living activities.
- Monitored vital signs and reported changes to healthcare team.
- Maintained cleanliness and organization of patient rooms and common areas.
- Documented patient information accurately in electronic health records.
- Communicated effectively with patients and families regarding care needs.
- Provided assistance to medical staff during tests, treatments and emergency procedures.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Administered vaccinations
- Drew and processed bloodwork for labs
- Assisted with multi phone line systems, answering questions about labs, medications and scheduling patients!
Agent Assistant
Farm Bureau Insurance
Winnsboro
01.2022 - 08.2022
- Assisted agents with client inquiries and policy information.
- Managed appointment scheduling and maintained agent calendars efficiently.
- Processed new insurance applications and updated client records accurately.
- Coordinated communication between clients and agents for seamless service.
- Prepared documentation for claims processing and ensured timely submission.
- Organized training materials for new agent onboarding and development sessions.
- Assisted agents with daily tasks such as scheduling appointments, filing paperwork and conducting research.
- Greeted customers upon arrival and provided assistance with their needs.
- Maintained a database of client information, ensuring accuracy of data entry.
- Managed the reception area, including greeting visitors and directing them to the appropriate staff member.
Front Office Receptionist
Watkins Construction Company
Winnsboro
02.2018 - 01.2022
- Managed front desk operations and ensured a welcoming environment.
- Coordinated appointment scheduling for clients and contractors efficiently.
- Answered multi-line phone system and directed calls to appropriate personnel.
- Maintained office supplies inventory and placed orders as needed.
- Assisted in preparing project documentation for construction teams.
- Handled client inquiries and provided accurate information promptly.
- Supported administrative tasks such as filing, scanning, and data entry.
- Collaborated with team members to enhance office procedures and workflow efficiency.
Education
GED -
Paris, TXAssociate of Science - Nursing
Paris Junior College
Paris, TXCumby High School
Cumby, TXSkills
- Document management
- Accounts payable/ receivable
- Communication
- Record keeping
- Client coordination
- Schedule management
- Document preparation
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Data entry accuracy
- Clerical support
- Front desk operations
- Administering vaccines
- Lab draws
- Assisting physicians during examinations
Timeline
Preschool Teacher
Grins N Giggles Playhouse
10.2024 - Current
Medical Assistant
Winnsboro Health Services
01.2023 - 08.2024
Agent Assistant
Farm Bureau Insurance
01.2022 - 08.2022
Front Office Receptionist
Watkins Construction Company
02.2018 - 01.2022
GED -
Associate of Science - Nursing
Paris Junior College
Cumby High School