Kelsey Gavers
McHenry,IL
Summary
Detail-oriented legal receptionist with strong multitasking abilities. Proven track record of enhancing client experiences through effective communication and organization.
Overview
11
11
years of professional experience
Work History
Legal Receptionist
Clark, Hagerty & Miller P.C.
Crystal Lake, IL
08.2020 - Current
- Managed front desk operations and greeted clients professionally.
- Answered phone calls and directed inquiries to appropriate staff members.
- Prepared legal documents for client meetings, ensuring accuracy and compliance with legal standards.
- Maintained files and ensured proper documentation organization.
- Assisted clients with inquiries, ensuring timely responses and enhancing overall customer satisfaction.
- Coordinated communication between attorneys, clients, and external parties.
- Utilized office software for data entry and document management tasks.
- Prepared outgoing mail including packages, certified letters, and courier services.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Updated contact information for existing clients in database system.
- Monitored inventory of office supplies ensuring that stock is always adequately maintained.
- Handled cheque writing as the sole authorized employee.
Crew Member
Quiznos
Woodstock, IL
07.2015 - 08.2020
- Engaged with customers to deliver exceptional service and resolve concerns.
- Operated cash register and processed customer transactions efficiently.
- Assisted in training new crew members on service protocols.
- Maintained cleanliness of the dining area and kitchen equipment.
Education
High School Diploma -
Woodstock North High School
Woodstock, IL05-2017
Skills
- Client communication
- Front desk management
- Document preparation
- Billing and invoicing
- Check processing
- Customer relationship management
- File management
- Office software
- Answering calls
- Residential real estate
- Organization and prioritization skills
- Time management
- Attention to detail
Timeline
Legal Receptionist
Clark, Hagerty & Miller P.C.
08.2020 - Current
Crew Member
Quiznos
07.2015 - 08.2020
High School Diploma -
Woodstock North High School