Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KELSEY GOPSILL

Buffalo,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Rust Belt Bar & Grill
Hamburg, NY
03.2021 - Current
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Yoga Instructor

Buff & Flo
ORCHARD PARK, NY
10.2019 - Current
  • Created an atmosphere conducive to learning and relaxation through verbal cues and music selection.
  • Cultivated relationships with local businesses and organizations to increase visibility and enrollment in classes.
  • Monitored class progression to ensure safety standards were met.
  • Utilized social media and community events to promote yoga classes and wellness workshops.
  • Built and established lasting relationships using encouragement and personal support.

Studio Manager

Buff & Flo
Orchard Park, NY
01.2022 - 03.2024
  • Assisted in the onboarding process of new employees by providing training materials.
  • Prepared invoices for completed projects and handled billing inquiries from clients.
  • Ensured compliance with industry standards and best practices in media production.
  • Monitored customer comments on various social media channels and responded in a timely manner.
  • Collaborated with other departments to ensure brand consistency across all channels.
  • Managed the daily operations of all assigned social media accounts.

Crisis Counselor

Spectrum Health & Human Services
Buffalo, NY
10.2019 - 01.2022
  • Provided emotional support and guidance to individuals dealing with a variety of life issues, including grief, depression, anxiety, substance abuse, trauma and relationship conflicts.
  • Provided referrals to external providers when necessary for further evaluation or treatment.
  • Facilitated group counseling sessions to help clients develop coping strategies and problem-solving skills.
  • Coordinated resources to support clients and help each achieve targets.

Education

Associate of Science - Behavioral Sciences

Erie Community College
Buffalo, NY

Skills

  • Social media management
  • Customer service
  • Staff training
  • Data analysis
  • Email marketing
  • Interpersonal skills
  • Upselling and cross selling
  • Teamwork and collaboration

Certification

  • Certified Yoga Instructor
  • Certified Pilates Instructor

Timeline

Studio Manager

Buff & Flo
01.2022 - 03.2024

Server

Rust Belt Bar & Grill
03.2021 - Current

Yoga Instructor

Buff & Flo
10.2019 - Current

Crisis Counselor

Spectrum Health & Human Services
10.2019 - 01.2022

Associate of Science - Behavioral Sciences

Erie Community College

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