Kelsey Guillemette
Barrington,NH
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
- Current
- Throughout this position I have managed to learn and expand upon many different skills many of which include the following: strong work ethic, team building, customer service, organization, communication, building strong coworker relationship development, problem resolution skills, safe food handling skills, can stay calm under pressure, I can be an active listener, good time management skills, multitasking.
Shopper
Whole Foods
09.2025 - Current
- Assisted in selecting high-quality products based on customer preferences and budget constraints.
- Collaborated with team members to enhance shopping experience and streamline processes.
- Developed expertise in product knowledge to effectively communicate benefits to customers.
Server
Brookdale Senior Living
02.2023 - 04.2023
- Through this position I have been able to learn about the food service dynamics and further build off of my customer service skills. Through this job I have learned how to multi task between different tables be quick in my feet and how to deal with uncomfortable situations.
Customer Service Leader
Hannaford
08.2020 - 01.2023
- Through this position I was able to learn how to manage time efficiently and effectively by getting multiple breaks done, in busy circumstances. I was also better able to help the customers around me as I was trained in proper customer service techniques such as small talk, getting to know the customers, greeting with welcoming smiles, and thanking them for their business. I can professionally answer the phone and direct calls to other departments within the store. This period also helped me navigate and learn the storyline system to better Assist customers by looking up electronic receipts and keeping track of the different cashier numbers. I can trouble shoot on self checkout machines, fill them with cash and count and balance them as well. Through this position I was also able to move up and become bookkeeper trained and I can count and balance tills, count and balance safes. This position has also allowed me to problem solve on my feet and be better equipped in stressful situations.
Hostess
Harvey’s bakery
08.2018 - 02.2019
- Through this position as a hostess I was able to learn the basics of customer service by greeting and seating customers at their tables. This position also helped me learn to be quick on my feet within the food service industry.
Education
Bachelor's degree - Criminal Justice
Arizona State University
Tempe, Arizona10.2025
Associate's degree - Criminal Justice
Great Bay Community College
Portsmouth, NH08.2023
High school diploma - undefined
Oyster River High School
Durham, NH06.2021
Skills
- Customer engagement strategies
- Leadership development
- Hospitality services
- Interpersonal communication skills
- Time optimization techniques
- Accounting and bookkeeping skills
- Dining service experience
- POS technology usage
- Host/hostess responsibilities
- Barista operations
- Cash management practices
- Food safety standards
Timeline
Shopper
Whole Foods
09.2025 - Current
Server
Brookdale Senior Living
02.2023 - 04.2023
Customer Service Leader
Hannaford
08.2020 - 01.2023
Hostess
Harvey’s bakery
08.2018 - 02.2019
Barista
Starbucks
- Current
Bachelor's degree - Criminal Justice
Arizona State University
Associate's degree - Criminal Justice
Great Bay Community College
High school diploma - undefined
Oyster River High School