Summary
Overview
Work History
Education
Skills
Timeline
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RJ DESTEFANO

RALEIGH,NC

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food/beverage and meeting customer demands with diligent and well-organized mentality. Knowledgeable with deep familiarity of espresso machines. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers.

Overview

3
3
years of professional experience

Work History

Barista

Chanticleer Cafe & Bakery
03.2024 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Barista/Crepe Maker

Coffee N Crepes
01.2023 - 06.2023
  • Expertly create a wide range of hot and cold beverages, including espresso-based drinks, tea, smoothies, and juices/refreshers.
  • Assist in preparation of hot food, including waffles and crepes to help in the kitchen.
  • Controlled line and crowd with quick, efficient service.
  • Manage inventory levels of beverage ingredients and supplies, promptly restocking as needed to minimize downtime.

Barista/Line Cook

Meeple's Brew
07.2022 - 01.2023
  • Assist in preparation of hot food, including waffles and sandwiches to help in the kitchen.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Provide exceptional customer service by greeting patrons warmly, taking accurate orders, and customizing beverages to individual preferences.
  • Manage inventory levels of beverage ingredients and supplies, promptly restocking as needed to minimize downtime.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.

Education

High School Diploma -

S.C.O.R.E. ACADEMY
RALEIGH, NC
01.2021

Skills

  • Proficient in crafting beverages

  • Customer service expertise

  • Streamlining prep activities

  • Food service proficiency

  • Customer engagement strategies

  • Experienced in building team cohesion

  • Skilled in team leadership

Timeline

Barista

Chanticleer Cafe & Bakery
03.2024 - Current

Barista/Crepe Maker

Coffee N Crepes
01.2023 - 06.2023

Barista/Line Cook

Meeple's Brew
07.2022 - 01.2023

High School Diploma -

S.C.O.R.E. ACADEMY

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RJ DESTEFANO