Kelsey Gundersen
Watertown,New York
Summary
Organized and dependable administrative professional with experience supporting real estate transactions, client communication, and office operations. Proven ability to manage multiple priorities, maintain accurate documentation, and keep daily operations running smoothly. Recognized for reliability and strong attention to detail. Looking to grow into a role with increased responsibility and impact.
Overview
2
2
years of professional experience
Work History
Receptionist Assistant
Lebaudy Law Office, P.C.
Watertown, NY
04.2024 - Current
- Manage front desk operations and serve as the primary point of contact for clients, lenders, and real estate professionals.
- Coordinate communication between attorneys, paralegals, clients, and financial institutions to support real estate transactions.
- Assist with title-related documentation, file management, and ensuring accuracy of records.
- Handle check processing and maintain organized financial documentation for transactions.
- Support multiple team members in a high-volume, deadline-driven environment.
- Maintain office organization and assist in improving workflow efficiency and document tracking.
- Collaborated with team members to streamline communication between departments regarding file updates.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing payments.
Education
No Degree - Paralegal Certificate
Jefferson Community College
Watertown, NYHigh School Diploma -
General Brown
Dexter, NY06-2008
Skills
- Client Communication & Customer Service
- Office Operations & Workflow Coordination
- Scheduling & Calendar Management
- Document Preparation & Management
- Multitasking in Fast-Paced Environments
- Organization & Attention to Detail
- Team Support & Cross-Communication
- Problem Solving & Adaptability
Timeline
Receptionist Assistant
Lebaudy Law Office, P.C.
04.2024 - Current
No Degree - Paralegal Certificate
Jefferson Community College
High School Diploma -
General Brown