Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yasleidy Ramirez

Miami

Summary

Highly organized and detail-oriented Office Assistant with experience supporting daily administrative operations in a fast-paced environment. Skilled in scheduling, client coordination, and managing high-volume communications with professionalism and efficiency. Proven ability to maintain accurate records, manage calendars, and ensure smooth workflow while handling time-sensitive tasks. Recognized for strong organizational skills, attention to detail, and the ability to provide excellent client service while maintaining confidentiality.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work History

Office Assistant

ARC Electrical Services Corp
Miami
04.2022 - Current
  • Managed daily administrative operations, including scheduling service calls, organizing client information, and maintaining accurate records
  • Coordinated communication between clients, technicians, and management to ensure efficient project execution
  • Prepared and sent professional estimates, invoices, and proposals using HouseCall Pro
  • Supported permit processing and compliance by organizing required documents and coordinating with city offices
  • Handled customer service inquiries, providing timely and professional responses to enhance client satisfaction
  • Assisted in marketing efforts, including social media content, customer follow-ups, and brand communication
  • Maintained organized digital files and improved workflow efficiency within the office

Education

Bachelor of Arts - Business Administration And Management

Florida International University
Miami, FL
08.2024 - 04.2026

Associate of Arts - Business Administration

Miami Dade College
Miami, FL
08.2022 - 04.2024

Skills

  • Client Communication & Customer Service
  • Administrative & Office Management
  • Problem Solving & Multitasking
  • Marketing Support & Brand Communication

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Bachelor of Arts - Business Administration And Management

Florida International University
08.2024 - 04.2026

Associate of Arts - Business Administration

Miami Dade College
08.2022 - 04.2024

Office Assistant

ARC Electrical Services Corp
04.2022 - Current
Yasleidy Ramirez