Kelsey Gutierrez
Adelanto,CA
Summary
Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience.
Overview
7
7
years of professional experience
Work History
Machine Operator Technician
Keurig Dr. Pepper Snapple Group
Adelanto, CA
12.2024 - Current
- Adjusted machine feed and speed, changed cutters, blades, saws and other attachments as necessary.
- Prepared machine for production processes by equipping with required tools and parts.
- Trained and monitored new employees to teach techniques and procedures.
Cleaner Helper
S&L Professional Cleaning
08.2020 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
Cashier
Zurrys Raspados
03.2018 - 11.2020
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
Packer
RDL
07.2019 - 03.2020
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Loaded items onto conveyor belts and pallets.
Education
High School Diploma -
Mojave River
Adelanto, CASkills
- Customer service
- Payment processing
- Production preparation
- Equipment monitoring
Timeline
Machine Operator Technician
Keurig Dr. Pepper Snapple Group
12.2024 - Current
Cleaner Helper
S&L Professional Cleaning
08.2020 - Current
Packer
RDL
07.2019 - 03.2020
Cashier
Zurrys Raspados
03.2018 - 11.2020
High School Diploma -
Mojave River