Kelsey Guzman
Kemp
Summary
Resourceful supervisor known for high productivity and efficient task completion. Specialize in team leadership, conflict resolution, and operational oversight. Excel in communication, problem-solving, and adaptability to ensure smooth operations and workplace harmony. Committed to fostering positive work environments and achieving goals through adequate supervision and staff engagement.
Overview
6
6
years of professional experience
Work History
Supervisor
Starbucks
Mesquite
04.2021 - Current
- Supervised daily operations and ensured team adherence to service standards.
- Managed inventory levels and conducted regular stock assessments for efficiency.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Implemented store promotions and communicated updates to team members clearly.
- Monitored workflow and optimized processes for improved service speed.
Supervisor
Wings OVer Seagoville
Seagoville
06.2019 - 03.2021
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Implemented quality control measures, significantly reducing error rates.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Education
Associate of Science - Nursing
Eastfield College
Mesquite, TX12-2024
High School Diploma -
Legacy Preparatory Charter Academy
Mesquite, TX06-2020
Skills
- Team collaboration
- Customer service
- Time management
- Inventory management
- Conflict resolution
- Decision-making
- Verbal and written communication
- Coaching and mentoring
- Multitasking Abilities
- Adaptability
- Task delegation
Timeline
Supervisor
Starbucks
04.2021 - Current
Supervisor
Wings OVer Seagoville
06.2019 - 03.2021
Associate of Science - Nursing
Eastfield College
High School Diploma -
Legacy Preparatory Charter Academy
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