Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kelsey Hamilton

Salisbury

Summary

Proven team player with a track record of enhancing customer satisfaction at Outback Steakhouse, I excel in multitasking and efficient communication. Skilled in greeting guests with warmth and managing time effectively, I have significantly contributed to a welcoming dining atmosphere, mentoring new team members, and ensuring high standards of service.

Overview

6
6
years of professional experience

Work History

FOH Team Member

Outback Steakhouse
02.2019 - Current
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Enhanced customer experience by providing friendly and efficient service.
  • Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
  • Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
  • Assisted in training new hires on company policies and procedures, fostering a supportive atmosphere for newcomers joining the team.

Education

Diploma -

Jesse Carson High School
China Grove, NC
06.2021

Skills

  • Greeting guests
  • Team Collaboration
  • Professional Appearance
  • Multitasking Abilities
  • Excellent Communication
  • Customer Satisfaction
  • Training and mentoring
  • Menu Item Memorization
  • Time Management
  • Reliability

Accomplishments

Employee of the month:

April 2023, October 2023


Outback Steakhouse Store Opening:

Charlotte, NC, Riverbend

Timeline

FOH Team Member

Outback Steakhouse
02.2019 - Current

Diploma -

Jesse Carson High School
Kelsey Hamilton