Kelsey Hamrick
Phoenix,AZ
Summary
Experienced supervisor and social media manager with strong digital communication, project management, and team leadership skills. Known for guiding staff, improving outreach, and using data analysis and Excel to support smart decisions.
Overview
8
8
years of professional experience
Work History
Social Media Manager
Foothills Food Bank
Carefree, Arizona
09.2026 - Current
- Managed social media content for Foothills Food Bank community outreach campaigns.
- Created posts promoting food drives, volunteer opportunities, and donation needs.
- Scheduled content across platforms using brand voice and approved messaging.
- Monitored comments and messages to support public engagement and response.
- Reviewed analytics to adjust content planning and audience targeting.
Head Server
Glass Door Chef
Scottsdale, Arizona
10.2025 - Current
- Coordinated event catering setup, service, and breakdown across client venues.
- Supervised catering staff during banquets, receptions, and corporate functions.
- Managed staff members assigned to catering events; provided guidance on proper procedures for setup and cleanup operations.
- Managed tray service, buffet lines, and plated meal presentation standards.
- Organized event menus and food preparation schedules to ensure timely delivery of services.
- Verified menu details with clients and event planners before service.
- Monitored kitchen coordination with catering staff during active event timelines.
- Provided excellent customer service by promptly responding to guests' inquiries or complaints during events.
Supervisor
Scoopwell's Bakery
Phoenix, AZ
01.2019 - 08.2025
- Directed and supervised team of 25 employees in daily operations.
- Managed Scoopwell bakery crew across production, packing, and front counter operations.
- Recruited, hired, trained, mentored, coached, and evaluated staff.
- Trained staff on baking procedures, sanitation rules, and customer service standards.
- Created shift schedules and assigned daily tasks to optimize bakery workflow.
- Resolved customer concerns and supported smooth service during busy bakery hours.
- Conducted inventory checks for ingredients, packaging, and bakery supplies to ensure availability.
- Followed company policies to ensure consistent operations and communication.
Education
Bachelor of Science - E-Society
University of Arizona
Tucson, AZ10-2026
Skills
- Social media management
- Content strategy
- Content analytics
- Digital communication
- User research
- Project management
- Social media analytics
Timeline
Social Media Manager
Foothills Food Bank
09.2026 - Current
Head Server
Glass Door Chef
10.2025 - Current
Supervisor
Scoopwell's Bakery
01.2019 - 08.2025
Bachelor of Science - E-Society
University of Arizona