Kelsey Hansen
Clearfield,UT
Summary
Organized professional in administrative support known for high productivity and efficiency in task completion. Skilled in creating marketing materials, speaking professionally to clients, and thinking creatively.
Overview
8
8
years of professional experience
Work History
Administrative & Marketing Assistant
HJ & Associates
Salt Lake City, Utah
08.2013 - 01.2015
- Assisted in developing marketing materials for client promotions and events.
- Managed email communications and responded to inquiries promptly and professionally.
- Organized and maintained marketing databases for efficient information retrieval.
- Responded promptly to customer inquiries regarding products or services offered.
- Updated contact databases with new customer information from sales teams.
- Managed mailing lists for targeted distribution of promotional materials.
- Collaborated with graphic designers to create visuals that support campaign objectives.
- Provided administrative support, including scheduling meetings, taking notes, and preparing documents.
- Coordinated the production of marketing materials including brochures, flyers, catalogs, and presentations.
- Created content for social media platforms to engage audiences and generate leads.
- Provided administrative support for the marketing team including scheduling meetings and managing calendars.
- Edited digital images for use in web design projects or printed material.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Responded to customer issues to provide immediate resolution and improve retention.
- Handled incoming calls and directed callers to appropriate department or employee.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Coordinated catering services for various functions, including sales trainings and department meetings.
Teaching Assistant
Liberty Elementary
Salt Lake City, Utah
09.2012 - 05.2013
- Supported teachers in preparing classroom materials and lesson plans to enhance instructional delivery.
- Supported student learning through one-on-one tutoring and group activities.
- Organized classroom supplies and maintained a clean learning environment.
- Monitored student behavior and enforced classroom rules effectively.
- Implemented educational games to enhance student engagement and participation.
- Supervised children and participated with children in activities.
- Collaborated with teachers on material generation, lesson plan development, and scheduling to streamline classroom operations.
- Instructed students individually or in groups to reinforce learning concepts.
- Maintained a safe environment for all students while adhering to school policies and procedures.
Call Center Agent
Western Wats
Logan, Utah
02.2009 - 08.2009
- Conducted outbound calls to engage potential customers and gather feedback.
- Managed call logs and recorded customer interactions in the database.
- Collaborated with team members to improve calling strategies and techniques.
- Called prepared lists of leads and read short scripts to promote products and services.
Photographer & Customer Service Rep
JC Penny Portraits
Logan, Utah
02.2008 - 08.2008
- Captured high-quality portraits for diverse families and individuals.
- Adjusted lighting and backgrounds to enhance photo quality and composition.
- Facilitated client interactions, ensuring a comfortable and enjoyable photography experience.
- Organized photo sessions and coordinated schedules with clients effectively.
- Edited images with photography software to enhance visual appeal and meet client expectations.
- Collaborated with team members to create themed photo shoots and setups.
- Consulted with clients to understand their needs and preferences for a photo shoot.
- Explained pricing and package options to customers, helping them make informed decisions during consultations.
Administrative Assistant
Bill Good Marketing
Draper, Utah
06.2007 - 08.2007
- Coordinated CEO's schedule to optimize time management and meeting effectiveness
- Managed outgoing calls for CEO, facilitated specialized calling projects, communicated with Sales Team, handled email correspondence, organized filing, processed mailings, and registered clients for LIFE School events.
- Executed administrative tasks to support Executive Assistant's initiatives
Education
Bachelor of Arts - Fine Arts
Utah State University
Logan, UT05-2011
Skills
- Administrative support
- Marketing materials
- Professional correspondence
- Creative thinking and innovation
- Artistic visualization
References
References available upon request.
Timeline
Administrative & Marketing Assistant
HJ & Associates
08.2013 - 01.2015
Teaching Assistant
Liberty Elementary
09.2012 - 05.2013
Call Center Agent
Western Wats
02.2009 - 08.2009
Photographer & Customer Service Rep
JC Penny Portraits
02.2008 - 08.2008
Administrative Assistant
Bill Good Marketing
06.2007 - 08.2007
Bachelor of Arts - Fine Arts
Utah State University