Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kelsey Hatton

Mount Sterling,KY

Summary

Adaptable professional with experience in delivery and customer service. Known for strong teamwork and attention to detail, consistently contributing to improved delivery efficiency and customer satisfaction. Skilled in managing delivery schedules, optimizing routes, and resolving issues promptly to ensure exceptional service.

Overview

4
4
years of professional experience

Work History

Delivery Driver

Hills Distributing
07.2022 - 03.2026
  • Delivered products efficiently to customer locations, ensuring timely and accurate service.
  • Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
  • Managed delivery schedules, optimizing routes for enhanced fuel efficiency and reduced travel time.
  • Communicated effectively with customers to address inquiries and resolve delivery issues promptly.

Laborer

Central Ky Ag Expo
01.2025 - 12.2025
  • Maintained cleanliness and safety of work environment by adhering to established protocols.
  • Assisted in setup and breakdown of event spaces for various agricultural shows.
  • Collaborated with team members to ensure timely completion of daily tasks and projects.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.

Customer Service Representative

Amazon
10.2021 - 06.2022
  • Delivered exceptional customer support through various channels, enhancing overall customer satisfaction.
  • Resolved complex inquiries by utilizing Amazon's internal systems to track order statuses efficiently.
  • Collaborated with cross-functional teams to streamline processes and improve service delivery standards.
  • Trained new team members on customer service protocols and best practices for optimal performance.
  • Managed high-volume interactions while maintaining accuracy and attention to detail in all communications.

Education

Bachelor of Science - Agriculture

Morehead State University
Morehead, KY
05-2017

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Time management
  • Dependable and reliable
  • Active listening
  • Problem resolution
  • Relationship building
  • Attention to detail
  • Safety awareness
  • Willingness to learn
  • Physical strength

Languages

English

Timeline

Laborer

Central Ky Ag Expo
01.2025 - 12.2025

Delivery Driver

Hills Distributing
07.2022 - 03.2026

Customer Service Representative

Amazon
10.2021 - 06.2022

Bachelor of Science - Agriculture

Morehead State University