Kelsey Hudak

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
• Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
• Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
• Improved customer satisfaction by delivering prompt and efficient service during busy shifts.

• Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
• Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
• Edited and proofread legal documents to verify accuracy.
• Liaised with other paralegals and legal staff to complete common tasks on schedule.
• Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.

• Assisted clients with intellectual disabilities with daily living tasks for increased autonomy and satisfaction.
• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Participated in ongoing training programs to enhance knowledge base and stay current on best practices within the field.
• Provided transportation assistance as needed, enabling clients to access appointments, resources, or recreational activities safely.
• Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
• Promoted safety and health by administering medications accurately and adhering to hygiene protocols.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Mentored new hires, resulting in stronger staff development and increased productivity.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Starbucks(barista)

• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Trained new Guest Service Assistants on company protocols and best practices, fostering an environment of continuous improvement within the team.
• Controlled line and crowd with quick, efficient service.