Kelsey Hughart
Raleigh,NC
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
6
6
years of professional experience
Work History
Bartender
The Cortez
03.2023 - Current
- Deliver exceptional service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Collaborate with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Exhibit high energy and professionalism when dealing with clients and colleagues.
- Develop highly empathetic client relationships to earn reputation for exceeding service standard goals.
Assistant Manager
The Proper Brewing Company
07.2017 - 08.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing consumer needs and resolving concerns.
- Generated repeat business through exceptional customer service and responded to client concerns with friendly and knowledgeable service.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Developed loyal and highly satisfied patron base through proactive management of team customer service strategies.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Collected customer feedback and made process changes to exceed clientele satisfaction goals.
Education
High School Diploma -
Quakertown Community High School
Quakertown, PASkills
- Establishing and Maintaining Customer Relationships
- Promoting Brand and Company Identity
- Team-Oriented and Cooperative
- Critical Thinking
- Calm and Professional Under Pressure
Timeline
Bartender
The Cortez
03.2023 - Current
Assistant Manager
The Proper Brewing Company
07.2017 - 08.2022
High School Diploma -
Quakertown Community High School
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