Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsey Jackson

Covington,KY

Summary

Results-oriented professional with a strong background in customer service and multitasking abilities. Demonstrated success in resolving customer problems and meeting their needs. Known for excellent communication and teamwork skills, as well as the ability to remain calm under pressure. Proficient in computer skills and adept at task prioritization.

Overview

9
9
years of professional experience

Work History

Stay at home mom

Stay At Home Mom
Covington, KY
04.2021 - Current
  • Worked with coworkers to complete tasks.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Responded quickly to meet customer needs and resolve problems.

Customer Service Representative

RDI
Latonia, KY
09.2021 - 07.2022
  • Speak on the phone with customers helping with there problems

Customer Service Representative

GreenSky Credit
Crestview Hills KY
08.2017 - 07.2018

Taking inbound calls for customers who need work done for there home or loans to be paid back to work on there kitchen or bathroom do applications for customers and let them know if they were approved or denied answer any customers questions for a contractor

Sales Associate

RDI
Latonia, KY
07.2016 - 07.2017

Taking outbound calls to customers selling spectrum internet selling TV Internet and Home phone services

Education

High School Diploma - undefined

Scott High School
Taylor Mill, KY
06.2010

Skills

  • Teamwork and collaboration
  • Customer service
  • Friendly, positive attitude
  • Multitasking
  • Problem-solving
  • Attention to detail
  • Time management
  • Multitasking Abilities
  • Organizational skills
  • Excellent communication
  • Computer skills
  • Dependable and responsible
  • Critical thinking
  • Flexible and adaptable
  • Active listening
  • Decision-making
  • Calm under pressure
  • Customer relations
  • Task prioritization

Timeline

Customer Service Representative

RDI
09.2021 - 07.2022

Stay at home mom

Stay At Home Mom
04.2021 - Current

Customer Service Representative

GreenSky Credit
08.2017 - 07.2018

Sales Associate

RDI
07.2016 - 07.2017

High School Diploma - undefined

Scott High School
Kelsey Jackson