Kelsey Jacobsmeyer
San Antonio,TX
Overview
10
10
years of professional experience
Work History
Junior Account Manager
Verizon
San Antonio, TX
02.2023 - Current
- Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
- Anticipated clients' needs by staying in touch on regular basis.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Implemented brand marketing and sales campaigns.
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Flight Attendant
IAERO Airways
San Antonio, TX
09.2022 - 01.2023
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Answered passengers' questions and provided solutions to issues arising during flights.
- Ensure safety and comfort of customers onboard aircraft.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
Swim Instructor
American Swim Academy
10.2021 - Current
- Taught students varying in ages and skill levels
- Prepared equipment before each class
- Took notes strengths and weaknesses of each individual
- Planned classes covering different ages and skill levels
- Informed site director of concerns regarding health and safety
Moving Associate
Clutter
03.2022 - 06.2022
- Arranged items at destination according to customer requests
- Packed boxes by filling voids and arranging items to fit appropriately
- Increased customer satisfaction by providing fast service
- Surrounded items in cling film, padded blankets and tape to protect from damage
- Moved furniture and boxes using dollys and truck ramp
Front End Team Member
Total Wine & More
05.2020 - 02.2021
- Kept front end areas clean and organized for professional appeal
- Accepted payments and issued receipts
- Maintained current understanding of promotional ads
- Managed efficient cash register operations
- Provided exceptional services and pleasant shopping experiences
Security Officer
Professional Technical Security
12.2019 - 05.2020
- Oversaw daily monitoring and patrolled buildings
- logged and filed incident report
- Acted quickly during emergency
- Secured sixty-five stories in luxury high rise
- Checked and verified photo identification prior to access
- Greeted guests professionally and courteously making safety top priority.
Event Security Guard
Live Nation Worldwide Inc.
01.2016 - 01.2018
- patrolling property
- Responded quickly to emergency
- Remained calm, assertive and mindful during stressful situations
- verified photo identification prior to granting access
- Worked independently and collaboratively to protect lives and property
Cook and Cashier
MOD Pizza
09.2016 - 02.2017
- Helped customers complete purchases
- Worked flexible schedule and extra shifts
- Collected and authorized payments
- Provided friendly service
- Checked identifications during alcohol sales
- Worked closely with shift manager to solve problems
Cashier
Burger King
04.2013 - 09.2017
- Helped customers complete purchases
- Answered questions about store policies
- Tallied cash drawer at beginning and end of shift
- Cleaned and sanitized cashier workstation
- Removed trash, swept and mopped floors for professional appearance
Education
Certificate - Flight Attendance
The Travel Academy
Eagan, MN08.2022
High School Diploma -
Eagle Hill High School
Hardwick, MA06.2012
Skills
- Safety Rules Enforcement
- Visual Inspections
- Energy and Physical Stamina
- Flexible Hours
- Teamwork and Collaboration
- Customer Service
volunteer
- Books for the Barros
- Girl scouts of America
- MA Tornado relief and clean up
- help set up and take down for local events
Timeline
Junior Account Manager
Verizon
02.2023 - Current
Flight Attendant
IAERO Airways
09.2022 - 01.2023
Moving Associate
Clutter
03.2022 - 06.2022
Swim Instructor
American Swim Academy
10.2021 - Current
Front End Team Member
Total Wine & More
05.2020 - 02.2021
Security Officer
Professional Technical Security
12.2019 - 05.2020
Cook and Cashier
MOD Pizza
09.2016 - 02.2017
Event Security Guard
Live Nation Worldwide Inc.
01.2016 - 01.2018
Cashier
Burger King
04.2013 - 09.2017
Certificate - Flight Attendance
The Travel Academy
High School Diploma -
Eagle Hill High School