Kelsey Jagoda
Fort Worth,TX
Summary
Service-oriented veteran and advocate with a strong desire to apply an integrity-focused work ethic in a challenging and creative environment. Demonstrated flexibility, organization, and proficiency in handling multiple tasks and managing priorities within fast-paced, dynamic settings. Passionate and enthusiastic about making a positive impact on others while actively contributing to a community-driven team. Skilled at effectively navigating culturally diverse and sensitive situations.
Overview
12
12
years of professional experience
Work History
CSEY Advocate
Unbound Now North Texas
07.2022 - Current
- Provides individualized trauma-informed crisis response and ongoing case management and support for youth victims and survivors of sex trafficking and youth at high-risk for sexual exploitation and trafficking
- Performs comprehensive assessments, develops service plans, and makes independent decisions in the field regarding the safety and well-being of assigned youth
- Provides 24-hour crisis response and operates crisis hotline; responds to calls from law enforcement, care coordinators, and other referral sources when on call and responds appropriately to victim's location within designated timeframe
- Imparts sound professional judgment and best practices to ensure high quality services and maintaining compliance with established program, state, and federal standards
Therapeutic Foster Care Case Coordinator
SAFY
09.2021 - 07.2022
- Collaborated with Department of Child Services, foster parents, schools, and service providers to establish rapport and execute treatment plans for youth in therapeutic foster care
- Provided instruction, intervention, and assistance to youth in homes and in the community to ensure safety and treatment compliance and success by means of promoting daily living skills, clinical interventions, and trauma-informed care
- Recorded all case notes, incident reports, treatment plans, intake and placement packets, and court-ordered meetings per state rules, agency policies, and/or contract requirements
- Provided 24 hour on-call crisis intervention and support as needed
- Close involvement and familiarity in working with youth with autism spectrum disorder, attention-deficit/hyperactivity disorder, reactive attachment disorder, post-traumatic stress disorder, and oppositional defiance disorder, as well as youth with self-harming and suicidal ideations and histories of significant trauma, abuse, and neglect
Nanny
Four O Six Nannies
07.2020 - 07.2021
- Nanny for multiple families with children ages infant through middle school; experience with meal preparation, drop-offs and pick-ups, overnight care to include night nannying, children's appointments, and homework help and tutoring
Operations Lead
HRDC Warming Center
10.2020 - 04.2021
- Company Overview: a low-barrier, seasonal shelter for those experiencing homelessness
- Supervised the nightly operations of the HRDC Warming Center: a low-barrier, seasonal shelter for those experiencing homelessness, housing up to sixty individuals in the Warming Center and approximately forty-five families and individuals in partner shelter
- Interacted and formed professional relationships with guests daily; connected guests with services in the community such as transitional housing, rental assistance, mental health services, food stamps and health insurance assistance, domestic violence outreach and shelter, youth outreach programs, and addiction and substance abuse counseling
- Maintained proper documentation and records for each individual or family utilizing services through HMIS and Caseworthy case management software
- Reinforced proper hygiene, shelter behavioral policies, and COVID-19 protocol according to organization and health department standards; certified in Crisis Prevention and Intervention and CPR/AED/First-Aid
- A low-barrier, seasonal shelter for those experiencing homelessness
- Seasonal TEMP POSITION
Early Childhood Educator
Early Learning Ministry at Lakewood Park Christian School
04.2016 - 09.2016
- Adapted and organized educational activities and curriculum to coincide with different children's needs and learning styles
- Supervised high volume childcare program, with focus on care for children aged 6 weeks to 4 years-old, while maintaining physical safety and providing emotional support as needed
Cryptologic Linguist (35P)
United States Army
09.2012 - 12.2015
- Developed specialized skillset in order to analyze and perform detection, exploitation, and acquisition of foreign communications to support mission requirements
- Utilized expertise to provide transcriptions, translations, and summary reports
Education
MASTER OF SOCIAL WORK - Children And Families
The University of Texas At Arlington
Arlington, TX12-2025
BACHELOR OF ARTS - Human Development and Family Studies
American Military University
ASSOCIATE OF ARTS - Early Childhood Care and Education
American Military University
ASSOCIATE OF ARTS - Afghan Pashtu
The Defense Language Institute
Skills
- Cultural sensitivity
- Professional relationship building
- Client Representation
- Working with underserved populations
- Connecting individuals to services
- Analytical Reasoning
- Crisis support
- Case Management
- Non-Profit Operations
- Mentorship
- Collaboration and Teamwork
- Conflict Resolution
Interpersonal Skills
- Developed cultural sensitivity and built professional relationships with Pashtu natives during two years of intensive language and cultural immersion beneficial to providing crucial pathways in communication and intelligence collection.
- Passionately aided and worked with underserved populations of individuals facing challenges such as homelessness, drug addiction and substance abuse, domestic violence, sexual abuse, neglect, and mental illness and successfully connected them to much needed services within the community.
Professional Awards and Certifications
- Good Conduct Medal, United States Army, 2012-2015
- Certification of Achievement of high commendation by implementing and streamlining standards of operating procedures and surpassing military-level inspections, United States Army, 2014
- Certification of Appreciation for voluntary involvement in the 229th Military Intelligence Battalion Sexual Harassment/Assault Response and Prevention Program (SHARP), United States Army, 2013, 2014, 2015
- Certified in Trust-Based Relational Intervention (TBRI) practices
- Certified in Motivational Interviewing (MI) practices
Timeline
CSEY Advocate
Unbound Now North Texas
07.2022 - Current
Therapeutic Foster Care Case Coordinator
SAFY
09.2021 - 07.2022
Operations Lead
HRDC Warming Center
10.2020 - 04.2021
Nanny
Four O Six Nannies
07.2020 - 07.2021
Early Childhood Educator
Early Learning Ministry at Lakewood Park Christian School
04.2016 - 09.2016
Cryptologic Linguist (35P)
United States Army
09.2012 - 12.2015
MASTER OF SOCIAL WORK - Children And Families
The University of Texas At Arlington
BACHELOR OF ARTS - Human Development and Family Studies
American Military University
ASSOCIATE OF ARTS - Early Childhood Care and Education
American Military University
ASSOCIATE OF ARTS - Afghan Pashtu
The Defense Language Institute
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