Summary
Overview
Work History
Education
Skills
Watching my daughter grow up
Timeline
Generic

Kelsey Johns

Ramona,CA

Summary

Bartender and Bar manager with experience in fast paced establishments. Committed to upholding highest standards of customer service. Mixologist with diverse menu of memorized drink recipes. Hardworking and resourceful with attention to detail. Ready to take on new challenges. Accounts Payable Clerk with years of experience. Committed to processing payments, maintaining detailed records and paying vendors on time. Detail-oriented worker with proven resourcefulness and reliability. Friendly with background in various office settings.

Overview

18
18
years of professional experience

Work History

Bartender

The Study Lounge
02.2021 - Current
  • Served high customer volumes during nights and weekends.
  • Performed opening and closing duties, printing sales reports, knowledge of toast and aloha, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Two certifications regarding alcoholic beverage services and customer regulations.
  • Trained new bartenders as a manager position

Bar Manager

The Landing
09.2016 - 04.2023
  • Created employee schedules and maintaining a professional staff
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Strategized plans to increase bar revenue and promote weekly.

Account Receivables

Toyota Of Poway
07.2012 - 01.2015
  • Generated invoices upon receipt of billing information.
  • Handled day-to-day accounting, Inventory, and customer and business satisfaction.
  • Maintained account accuracy by reconciling checks.
  • Processed invoices and documents with consistent delivery.

Receptionist

BMW Of San Diego
02.2005 - 04.2009
  • Greeted customers and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated records.
  • Welcomed visitors with positive first impression.
  • Answered phones and directed incoming calls to correct persons.

Education

Cosmetology

Bellus Academy
Poway, CA
02.2012

Skills

  • Patron Experience
  • Spirit Delivery and Inventory
  • Handling Difficult Customers
  • Training and Development
  • Selling Techniques
  • Hospitality and Accommodation
  • Marketing and Sales
  • Team Leadership
  • MS Office
  • Planning and Coordination
  • Data Entry
  • Interpersonal Communication

Watching my daughter grow up

I have numerous hobbies, from softball, to hiking. My everyday interest is watching my almost 15 year old daughter Aris thrive, succeed and grow beautiful everyday. 

Timeline

Bartender

The Study Lounge
02.2021 - Current

Bar Manager

The Landing
09.2016 - 04.2023

Account Receivables

Toyota Of Poway
07.2012 - 01.2015

Receptionist

BMW Of San Diego
02.2005 - 04.2009

Cosmetology

Bellus Academy

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Kelsey Johns