Summary
Overview
Work History
Education
Skills
Timeline
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Kelsey Knight

Riverview,FL

Summary

Proven multitasker and organizer, I excelled as a Personal Assistant and Content Editor for a Private Individual, enhancing satisfaction through meticulous attention to detail and superior customer service. Skilled in Microsoft Office and advanced interpersonal communication, I consistently delivered results, ensuring efficiency and security in high-pressure environments.

Overview

3
3
years of professional experience

Work History

Personal Assistant and Content Editor

Private Individual
12.2022 - Current
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.

House Manager

Private Client
12.2022 - Current
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.

Childcare Assistant Teacher

A Childrens Kastle
09.2022 - 12.2022
  • Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
  • Communicated regularly with parents about daily activities and behaviors.

Event Hostess

Beef 'O' Brady's
03.2021 - 09.2022
  • Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.
  • Collaborated with security personnel to maintain a safe environment for all attendees, addressing potential issues proactively.
  • Managed registration process for attendees, maintaining accurate records and streamlining check-in procedures.
  • Demonstrated adaptability by quickly adjusting plans as needed based on evolving event conditions or last-minute changes from clients.

Customer Service Representative

Winn Dixie
12.2020 - 03.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

High School Diploma -

Riverview High School
Riverview, FL

Associate of Science - Technical And Scientific Communication, English

Hillsborough Community College
Tampa, FL
06.2025

Skills

  • Time Management
  • Multitasking and Organization
  • Customer Service
  • Strong Work Ethic
  • Time management expertise
  • Detail-oriented mindset
  • Valid Driver's License
  • Advanced interpersonal skills
  • Efficient note-taking
  • Report Writing
  • Microsoft Office proficiency
  • Database entry
  • Fluent in english
  • Tech-Savvy Nature
  • Extensive vocabulary

Timeline

Personal Assistant and Content Editor

Private Individual
12.2022 - Current

House Manager

Private Client
12.2022 - Current

Childcare Assistant Teacher

A Childrens Kastle
09.2022 - 12.2022

Event Hostess

Beef 'O' Brady's
03.2021 - 09.2022

Customer Service Representative

Winn Dixie
12.2020 - 03.2021

High School Diploma -

Riverview High School

Associate of Science - Technical And Scientific Communication, English

Hillsborough Community College

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Kelsey Knight