Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kelsey Knight

Normal,IL

Summary

Excels in a fast-paced environments. Skilled in multitasking and problem-solving, efficiently delivered exceptional guest service, enhancing satisfaction levels. Expert in data entry and time management, thrives in roles requiring efficiency and a keen eye for detail.

Overview

2
2
years of professional experience

Work History

Breakfast Hostess

Original Pancake House
05.2023 - Current
  • Fast paced environment
  • Greeted guests, maintain professionality
  • Aid guests with efficiency and assisted with every need
  • Supported needs of 40 - person wait staff who attended to specific needs of countless customers daily for Original Pancake House with social relevancy and intentionality.

Club Manager

Black Student Union
08.2023 - 05.2024
  • Planned, organized, and coordinated special events and celebrations.
  • Collaborated with other organizations to ensure consistent delivery of high-quality services across all aspects of the club's operations.
  • Managed 30 - 40 students per meeting, 50 - 60 per event.
  • Developed and implemented marketing strategies to increase customer engagement and drive revenue.

Education

High School Diploma -

Normal Community High School
Normal, IL
05.2024

Skills

  • Strong multitasking
  • Attention to detail
  • Public speaking
  • Data Entry
  • Time Management
  • Problem-Solving
  • Customer service focus

Accomplishments

  • Completed STEM classes through Heartland Community College and Illinois State University (2023-2024).
  • Volunteer work through Black Student Union and Key club.
  • Led First Baptist Church announcements

Timeline

Club Manager

Black Student Union
08.2023 - 05.2024

Breakfast Hostess

Original Pancake House
05.2023 - Current

High School Diploma -

Normal Community High School

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Kelsey Knight