Reliable Direct Support Personnel, enthusiastically pursuing an opportunity to add immediate value to the Pana Medical team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
4
4
years of professional experience
1
1
Certification
Work History
ADSP (Direct Support Personnel)
Health Care Management Corporation
08.2022 - Current
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Recorded patients' pulse, blood pressure, and respirations (TPRs) to assess and document important health information.
Administered medication as directed by a physician.
Food/Service
Taco Bell
02.2022 - 08.2022
Exceeded customer and team member needs and expectations and delivered safe, accurate, and pleasant food service and exemplary service to vendors and stakeholders in a fast-paced environment.
Resolved customer satisfaction issues with food service to maintain establishment loyalty.
Handled payments, balanced cash drawers, and took on some management responsibilities.
Sales Associate
Walmart
05.2020 - 02.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Prepared merchandise for the sales floor by pricing or tagging.
Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
Created an inviting environment for customers by maintaining store organization and cleanliness.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Obtaining Bachelors -
Eastern Illinois University
Charleston, IL
01.2024
Associates -
Lake Land College
Mattoon, IL
05.2023
Diploma -
Shelbyville High School
Shelbyville, IL
05.2021
Skills
Detail and Task Oriented
Teamwork Skills
Critical Thinking Skills
Customer Service Skills
Communication and Collaboration Skills
Computer Skills
Interpersonal Skills
Time Management Skills
Organization Skills
Advocacy Skills
Direct Patient Care
Patient Management
Certification
CPR Certification
First Aid Certification
Medicine-Assisted Treatment Certification Medically trained to administer medication and controlled substances safely as an ADSP.
Personal Information
Title: Direct Support Personnel
Awards
Presidential Scholar earned at Lake Land College for outstanding GPA and academic achievement
Transfer Academic Excellence earned at EIU for outstanding GPA and academic achievement
Delegate for Youth and Government delegated to visit state capitol, take part in mock debates, and learn how the government works from an inside level while attending Shelbyville High School
Senior Clinical Quality Consultant at ENHANCED COMMUNITY CARE MANAGEMENT (ECCM), Palliative Care, HIGHMARK HEALTHSenior Clinical Quality Consultant at ENHANCED COMMUNITY CARE MANAGEMENT (ECCM), Palliative Care, HIGHMARK HEALTH