Kelsey Lucas
Miami,FL
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
The Oasis
12.2022 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
The Wharf Miami
03.2021 - 10.2022
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Performed in high pressure, hire traffic environment (Avg. 5-8k sales nightly)
- Upheld stamina through 14-16 hour shifts
- Promoted venue specials/events through social media
Bartender & Bottle Service
Foxtail
04.2019 - 11.2021
- Streamlined bottle service process by effectively coordinating with bar staff and management, ensuring timely delivery of orders.
- Enhanced customer experience by providing timely and efficient bottle service to VIP guests.
- Participated in pre-shift meetings to stay informed about venue promotions, updates, or changes impacting the VIP section or bottle service offerings.
Education
Bachelor of Science - Hospitality Management
Indiana University of Pennsylvania
Indiana, PA12.2013
Skills
- Strong multitasking
- Customer Service
- Highly reliable
- Patience and Tolerance
- Outgoing Personality
Certification
RAMP Certified, Safe Serve Certified (2023)
Timeline
Bartender
The Oasis
12.2022 - 05.2023
Bartender
The Wharf Miami
03.2021 - 10.2022
Bartender & Bottle Service
Foxtail
04.2019 - 11.2021
Bachelor of Science - Hospitality Management
Indiana University of Pennsylvania
RAMP Certified, Safe Serve Certified (2023)