Kelsey Mahon
Pasadena,MD
Summary
Dynamic and results-driven professional with extensive experience in customer service at Fifer's Seafood. Proven ability to enhance guest satisfaction through effective communication and problem-solving. Skilled in cash handling and maintaining cleanliness, ensuring a welcoming environment. Recognized for teamwork and efficiency in high-pressure situations, contributing to seamless operations.
Overview
2
2
years of professional experience
Work History
Clerk
Fifer's Seafood
Pasadena, Maryland
10.2024 - 07.2025
- Assisted customers with drink selections and provided exceptional service.
- Operated cash register and processed payments accurately and efficiently.
- Prepared bar area by stocking supplies and organizing tools.
- Maintained cleanliness of bar surfaces and equipment during shifts.
- Communicated effectively with team members to ensure smooth operations.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Handled cash, credit, and digital payments while ensuring register balance.
- Provided excellent customer service by answering questions and resolving issues.
- Collaborated with team members to restock shelves and ensure product availability.
Host
IHOP
Glen Burnie, Maryland
02.2024 - 10.2024
- Greeted and seated guests promptly to enhance dining experience.
- Managed reservation system to organize seating efficiently.
- Assisted waitstaff by communicating guest needs and preferences.
- Monitored dining area to ensure cleanliness and comfort for patrons.
- Collaborated with team members to maintain smooth operations during peak hours.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Managed incoming calls during busy shifts.
Cashier
Sprouts Market
Pasadena, Maryland
03.2023 - 01.2024
- Scanned items for accurate pricing and processed customer transactions efficiently.
- Handled cash, credit, and digital payments while ensuring register balance.
- Provided excellent customer service by answering questions and resolving issues.
- Monitored inventory levels at the register to prevent stock shortages.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Northeast Senior High School
Pasadena, MD05-2018
Skills
- Customer service
- Team collaboration
- Problem solving
- Time management
- Conflict resolution
- Guest satisfaction
- Cleanliness maintenance
- Quality control
Timeline
Clerk
Fifer's Seafood
10.2024 - 07.2025
Host
IHOP
02.2024 - 10.2024
Cashier
Sprouts Market
03.2023 - 01.2024
High School Diploma -
Northeast Senior High School
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