Kelsey Mason
Oklahoma City,OK
Summary
Results-driven professional with over 10 years in sales, supervision, and service operations. Expertise in team training, customer resolution, and process enhancement. Proven ability to maintain accurate records, manage inventory, and streamline daily workflows. Committed to tackling new challenges and fostering strong team dynamics.
Overview
16
16
years of professional experience
Work History
Online Sales Representative
Soonersoft electronics
Oklahoma City, OK
06.2020 - Current
- Supported competitive and profitable offerings through strategic pricing decisions.
- Updated product listings to ensure accuracy of pricing and inventory information.
- Maintained accurate company database records through precise, efficient data entry.
- Trained new team members on sales system and onboarding protocols.
Housekeeping Supervisor
kings green cleaning
Oklahoma City, Oklahoma
06.2011 - 01.2020
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Supervised housekeeping staff during eco-friendly cleaning rounds.
- Developed a training program for new team members on green cleaning procedures, enhancing eco-friendly practices.
- Executed periodic deep cleaning tasks to uphold high hygiene standards and ensure guest satisfaction.
- Resolved customer complaints regarding housekeeping services through thorough investigation and prompt corrective actions.
- Documented cleaning issues observed during inspections and service needs to management.
- Enforced rules and regulations set forth by management regarding health, safety and security policies.
Kennel Technician
family pet hospital
Edmond, Oklahoma
06.2010 - 01.2011
- Cleaned and sanitized kennels, runs, and treatment areas at family pet hospital.
- Administered meals to dogs and cats according to care instructions at family pet hospital. according to family pet hospital care instructions.
- Removed waste from kennels and treatment areas to ensure a hygienic environment for animals. and maintained clean bedding, dishes, and kennel supplies.
- Monitored animals for signs of illness or distress and reported to supervisor immediately.
- Maintained animal health by ensuring cleanliness and sanitation in living spaces.
- Performed minor grooming services such as brushing fur coats and trimming nails.
- Ensured all animals received humane and compassionate treatment during their care. of all animals at all times.
- Responded to emergency situations in a timely manner while following safety protocols.
- Welcomed pet owners at reception and communicated timely updates on pets' boarding status with family pet hospital staff.
Education
High School Diploma -
Mustang High School
Mustang, OK05-2010
Skills
- Pricing strategy
- Product listing management
- Sales systems
- Sales analytics
- Database management
- Inventory tracking
- Customer service
Timeline
Online Sales Representative
Soonersoft electronics
06.2020 - Current
Housekeeping Supervisor
kings green cleaning
06.2011 - 01.2020
Kennel Technician
family pet hospital
06.2010 - 01.2011
High School Diploma -
Mustang High School