Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Online Sales Representative
Etech Global Solutions
Nacogoches , Texas
04.2019 - 04.2023
Managed simultaneous conversations with multiple customers, delivering comprehensive information about Verizon Products and Services.
Provided superior customer service and actively pursued sales opportunities.
Recognized for dedication and commitment to achieving targets.
Recreation Assistant
City of Mesquite
Mesquite, TX
05.2018 - 03.2019
Handled customer inquiries via phone, ensuring satisfaction and safety within the facility.
Maintained cleanliness and comfort for patrons, fostering positive relationships with both customers and colleagues.
Managed financial transactions with precision and professionalism, ensuring accuracy and adherence to company protocols.
Coordinated appointments seamlessly, optimizing scheduling efficiency and customer satisfaction.
Organized recreational events, such as sports tournaments and arts and crafts classes.
Assisted with the setup of equipment for recreational activities.
Monitored participants during recreational activities to ensure safety regulations were followed.
Assistant Backroom Coordinator (Manager)
HomeGoods
Carrollton, Texas
02.2016 - 07.2018
Led backroom operations, including setting up displays, pricing items, and facilitating customer purchases.
Demonstrated strong organizational skills and attention to detail in managing inventory and coordinating with team members.
Organized backroom storage area to ensure efficient use of space.
Executed, and assisted daily tasks such as replenishing shelves, organizing stock rooms, and maintaining a clean work environment.
Maintained accurate inventory levels by conducting regular cycle counts.
Collaborated with other team members to complete projects in a timely manner.
Provided customer service support when needed at checkout registers or sales floor areas.
Education
Some College (No Degree) - Psychology
Eastfield College
Mesquite, TX
Skills
Sales Strategies
Sales management
Brand Awareness
Social media proficiency
Retail Sales
Communications
Customer Service
Sales Management
Negotiation
Account Management
Pricing
Typing (>35wpm)
Windows & Mac OS
Microsoft Office
Analysis Skills
Computer Skills
Technical Support
Graphic Design
Video Editing
Upselling
Data Entry
Phone Etiquette
Certification
Passed the CritiCall Public Dispatcher Test with a 79% score.
References
References available upon request.
Accomplishments
Local Legend Award March 2018 Recognized for multifaceted talents including audio production, graphic design, and animation, contributing to successful projects.
Timeline
Online Sales Representative
Etech Global Solutions
04.2019 - 04.2023
Recreation Assistant
City of Mesquite
05.2018 - 03.2019
Assistant Backroom Coordinator (Manager)
HomeGoods
02.2016 - 07.2018
Some College (No Degree) - Psychology
Eastfield College
Passed the CritiCall Public Dispatcher Test with a 79% score.
Similar Profiles
Ashwin K VAshwin K V
Lead Analyst at Etech Global SolutionsLead Analyst at Etech Global Solutions
Asst. QA Lead at Etech Global Services, LLC. (EGS CONTACT CENTER SOLUTIONS PVT. LTD.)Asst. QA Lead at Etech Global Services, LLC. (EGS CONTACT CENTER SOLUTIONS PVT. LTD.)