Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsey Matuszak

Medina,NY

Summary

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

Overview

13
13
years of professional experience

Work History

Medical Receptionist

David D. Stahl M.D.
Middleport, NY
01.2025 - Current
  • Collected patient information and updated records accurately in the database.
  • Scheduled appointments efficiently using electronic health record systems. (MEDENT)
  • Managed incoming calls, responding to inquiries from patients along with physicians.
  • Verified patient insurance coverage and benefits prior to their scheduled visit. Familiar with programs such as Availity and HealtheNet.
  • Obtained prior authorizations through numerous insurances for medications, radiology/cardiology imaging, and durable medical equipment. (RadMD,Evicore,Availty)
  • Obtained prior authorizations for worker's compensation claims
  • Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.

Residential Manager

ARC GLOW
Albion, NY
08.2012 - 01.2019
  • Ensuring the best quality of life for individuals with developmental disabilities.
  • Responsible for monthly finances to ensure proper budgeting.
  • Overseeing individuals medicals needs were met, ensuring appropriate follow ups were scheduled, along with proper documentation and communication to appropriate staffing and family.
  • Ensure proper staffing coverage based on State qualifications.
  • Attending meetings with case managers, family members and other members' of individual's care team.
  • Administered medications, performed glucose and blood pressure checks, along with other medical needs including G-tube care.

Education

High School Diploma -

Medina High School
New York
06-2012

Skills

  • Attention to detail
  • Problem solving
  • Conflict resolution
  • EHR systems (Medent)
  • Care planning
  • Time management
  • Clinical documentation
  • Effective communication

Timeline

Medical Receptionist

David D. Stahl M.D.
01.2025 - Current

Residential Manager

ARC GLOW
08.2012 - 01.2019

High School Diploma -

Medina High School

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