Skye Rose Koshuta
Phoenix,AZ
Summary
Medical Receptionist offering excellent skills in patient relations and office management. Skilled using eClinicalWorks appointment scheduling system to manage patients weekly. Organized efficient, and accurate in managing patient flow.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Valley ENT, P.C.
Scottsdale, AZ
10.2021 - Current
- Checked patient insurance, demographic and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed master calendar and scheduled appointments for 7 providers based on optimal patient loads and clinician availability.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
Law Office Receptionist
National Default Servicing Corporation
Phoenix, AZ
09.2019 - 09.2021
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
- Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information for two companies.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone or postal mail.
- Scheduled and made appointments for 3 attorneys
Patient Service Specialist
Flagstaff Eye Care
Flagstaff , AZ
06.2016 - 07.2019
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Followed document protocols to safeguard confidentiality of patient records.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Organized patient records and database to facilitate information storage and retrieval.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments for 4 doctors, communicated with clients and updated client records.
Education
High School Diploma -
Marian Catholic High School
Hometown, PA05.2017
Skills
- Detail-Oriented
- Attention to Detail
- Prioritization and Time Management
- Creative Problem Solving
- Customer Service-Oriented
- Reliable and Punctual
- Multi-Line Phone Systems
- Scheduling and Calendar Management
Timeline
Medical Receptionist
Valley ENT, P.C.
10.2021 - Current
Law Office Receptionist
National Default Servicing Corporation
09.2019 - 09.2021
Patient Service Specialist
Flagstaff Eye Care
06.2016 - 07.2019
High School Diploma -
Marian Catholic High School
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