Kelsey Mcardle
Fairfield,CA
Summary
Dedicated bakery clerk with strong customer service and cash handling skills. Proven ability to enhance customer satisfaction through effective communication and product knowledge.
Overview
6
6
years of professional experience
Work History
Bakery Clerk
Safeway
Dixon, California
05.2022 - 02.2024
- Assisted customers with bakery product selections and inquiries.
- Provided excellent customer service to foster satisfaction and loyalty.
- Assisted with special orders for large events such as weddings or birthdays by preparing custom decorations or flavors.
- Prepared baked goods according to Safeway's quality standards.
- Assisted with baking and decorating tasks.
- Monitored oven temperatures and baking times for optimal product outcomes.
- Handled cash transactions and processed payments accurately at the register.
- Wrapped and weighed bakery items for customer purchases at checkout.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Maintained cleanliness and organization of bakery display cases.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Followed food safety guidelines while handling and packaging baked goods.
- Maintained safe food handling practices to prevent germ spread.
- Ensured compliance with health department regulations regarding sanitation practices within the bakery area.
- Collaborated with team members to ensure smooth daily operations.
- Stocked shelves with fresh bakery products throughout shifts.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Listened to guests to understand needs and help each person select optimal products and services.
- Labeled bakery items by inputting data into digital weighing machine.
- Performed routine maintenance tasks such as cleaning ovens or changing oil in fryers.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Stocker/Cashier
Biglots
Vacaville, California
04.2018 - 10.2021
- Stocked products promptly to ensure availability for customers.
- Stocked shelves with products to ensure availability for customers. with newly arrived products.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Assisted with inventory management and restocking efforts regularly.
- Organized merchandise on shelves to maintain a neat shopping environment.
- Facilitated product displays to enhance visual appeal for customers.
- Monitored product expiration dates to ensure freshness and safety.
- Provided excellent customer service by answering questions and assisting shoppers.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Maintained cleanliness in work areas to promote safety and productivity, neat and organized for optimal productivity and worker safety.
- Collaborated with team members to optimize stockroom efficiency.
- Operated motorized equipment such as forklifts, pallet jacks, and order pickers.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Education
High School Diploma -
Tech
Fairfield, CA06-2014
Skills
- Food preparation
- Cash handling
- Customer service
- Customer satisfaction
- Cash register operation
- Product labeling
- Product presentation
- Stock management
- Teamwork
- Problem solving
- Time management
- Adaptable scheduling
- Verbal and written communication
- Telephone communication
- Task prioritization
- Task prioritization
Timeline
Bakery Clerk
Safeway
05.2022 - 02.2024
Stocker/Cashier
Biglots
04.2018 - 10.2021
High School Diploma -
Tech