Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Kelsey McFadden

Port St Lucie ,FL

Summary

Dynamic small business owner with a proven track record at Kelsey's Barbershop, excelling in customer relations and financial management. Successfully enhanced brand visibility through strategic marketing, resulting in increased client retention. Adept at team oversight and employee development, fostering a collaborative environment that drives exceptional service and operational efficiency.

Overview

8
8
years of professional experience

Work History

Owner

Kelsey's Barbershop
Stuart, FL
08.2019 - Current

Owner of babrtshop

  • Managed daily operations to ensure efficient workflow and optimal customer service.
  • Developed marketing strategies to enhance brand visibility and attract new clients.
  • Oversaw staff training programs to improve service quality and team performance.
  • Implemented inventory management systems to streamline supplies procurement and reduce waste.
  • Cultivated strong client relationships through personalized services and follow-up communications.
  • Analyzed market trends to adapt offerings, increasing competitive advantage in local community.
  • Coordinated community outreach initiatives to promote barbershop services and engage with potential customers.
  • Monitored financial performance, adjusting pricing strategies to maintain profitability while ensuring value for clients.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Trained and motivated employees to perform daily business functions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.

DJ

Twisted Tuna
Port Salerno,fl
04.2018 - 03.2026
  • Curated playlists to enhance audience engagement and atmosphere during events.
  • Operated sound equipment, ensuring high-quality audio for performances and events.
  • Collaborated with event coordinators to align music selection with thematic elements.
  • Adapted performances based on real-time audience feedback, maintaining energy levels throughout events.
  • Developed promotional strategies to increase attendance at DJ nights and themed events.
  • Mentored junior DJs, providing guidance on mixing techniques and crowd interaction skills.
  • Analyzed event outcomes to refine future music selections and performance strategies.

Education

No Degree - Culinary

Indian River State College
Ft. Pierce, FL

High School Diploma -

Port St Lucie High School
Port St Lucie,Fl
05-1997

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Business management
  • Business planning
  • Operations management
  • Project management
  • Marketing
  • Team oversight
  • Staff management
  • Project estimating
  • Strategic planning
  • Staff hiring
  • Financial management
  • Business development
  • Business launch
  • Business administration
  • Business marketing
  • Negotiation
  • Sales leadership
  • Employee development
  • Product branding
  • Administrative oversight
  • Contract management
  • Sales management
  • Budget development
  • Regulatory compliance
  • Talent development
  • Labor relations

Timeline

Owner

Kelsey's Barbershop
08.2019 - Current

DJ

Twisted Tuna
04.2018 - 03.2026

No Degree - Culinary

Indian River State College

High School Diploma -

Port St Lucie High School