Kelsey Michaud
Amazon
Rancho Cucamonga,CA
5
years of professional experience
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work History
Packer Associate
4 Years 9 Months- Quickly and properly wrapped and boxed products, maintaining uniformity to meet fulfillment targets of 160 items per hour.
- Maintained energy and enthusiasm in fast-paced environment.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Expo
6 Months- Organize and ready food items to go out to proper tables.
- Ensure that each food item on table's ticket was correct and any modifications were correct before being sent out.
- Work hard to ensure that tickets times didn't exceed 20 minutes.
- Established clear communication between kitchen, servers, and managers.
- Run food out to correct table and, if asked by patrons, collect anything they need for a comfortable experience.
Server
2 Years 2 Months- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Dog Bather
2 Years 7 Months- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
- Welcomed customers upon arrival and ushered pets to holding kennels or group play areas.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.
Education
Vocational - Barbering
High School Diploma
Skills
Cleaning and Sanitizing
Warm and Friendly
Upselling and Cross Selling
Customer Service and Rapport
Dining Room Cleaning and Upkeep
Menu Memorization and Presentation
Service-Oriented
Team Player
Timeline
Packer Associate
Amazon
02.2022 - CurrentRead More
Expo
The State
08.2021 - 02.2022Read More
Server
T.G.I. FRIDAY'S - Bar & Restaurant
08.2019 - 10.2021Read More
Dog Bather
PetSmart
10.2015 - 05.2018Read More
Salon Success Academy
Vocational from Barbering
Read More
Options For Youth
High School Diploma
Read More