Kelsey Mills
Brooksville
Summary
A dedicated and enthusiastic cosmetology student seeking an entry-level hairstylist position, with a strong foundation in hair cutting, coloring, styling, and extensions, eager to apply skills in a salon environment to provide clients with a personalized and trendy look while actively seeking opportunities to enhance knowledge of the latest hair trends.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Bonefish Grill
04.2022 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Customer Service Representative
Hoffman Electrical and A/C
03.2019 - 02.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Cosmetology -
Bene's Career Academy
Brooksville, FL05-2025
Skills
- Strong work ethic
- Time management
- Exceptional customer service
- Teamwork
- Relationship building
- Hair coloring, highlighting
- Hair cutting
- Extensions
Timeline
Server/Bartender
Bonefish Grill
04.2022 - 05.2023
Customer Service Representative
Hoffman Electrical and A/C
03.2019 - 02.2021
Cosmetology -
Bene's Career Academy
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