Kelsey Mincey
Champlin,MN
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
Work History
Manager
Walgreens
Brooklyn Park, MN
09.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Helped customers over the phone and in person.
Customer Service Associate/Cashier
Fleet Farm
Brooklyn Park, MN
09.2019 - 09.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Collected and authorized payments of guests.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Education
High School Diploma -
Champlin Park High School
Champlin, MN06.2021
No Degree - Liberal Arts And General Studies
North Hennepin Community College
Minneapolis, MNSkills
- Employee Coaching and Motivation
- Staff Management
- Managing Cash Register
- Overseeing Employees
- Managing Routines
Timeline
Manager
Walgreens
09.2021 - Current
Customer Service Associate/Cashier
Fleet Farm
09.2019 - 09.2021
High School Diploma -
Champlin Park High School
No Degree - Liberal Arts And General Studies
North Hennepin Community College