Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Family Support Specialist
Addus
Charleston, IL
04.2024 - 07.2024
Provided case management services to families in need of assistance.
Assisted with the development of parenting skills and strategies for families.
Maintained accurate records of client information according to agency policies and procedures.
Monitored compliance with court orders or other requirements.
Established positive relationships with clients by demonstrating empathy and understanding.
Created written reports summarizing assessments, interventions, and recommendations.
Cultivated a safe environment where children could express themselves openly.
Property Manager
M2 Property Group
Urbana, IL
03.2021 - 04.2024
Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
Advised owners on potential improvements or investments that could increase the value of their properties.
Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
Negotiated leases, rental agreements, and other contractual documents related to property management activities.
Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
CNA
Carle Foundation Hospital
Urbana, IL
06.2017 - 03.2021
Documented patient care services by charting in designated areas.
Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Monitored vital signs such as pulse rate, respiration rate, and blood pressure for postpartum mothers and newborns.
Assisted patients in ambulation and transfers using proper body mechanics.
Demonstrated excellent customer service skills when interacting with patients, families and guests.
Answered patient call lights promptly and responded to requests appropriately.