Hi, I’m
Kelsey Pierson
Executive Cabin Attendant
Colorado Springs, CO,CO
Summary
Energetic Corporate Cabin Attendant with dynamic customer service skills. Poised, personable and dedicated to each guest and attention to the smallest of details. Known for excellent customer relations, positive energy, knowledge of the industry and a welcoming attitude.
Overview
3
years of professional experience
4
years of post-secondary education
5
Certifications
Work History
Luna Float SpaColorado, Springs
Social Media Manager
05.2022 - 08.2022
Job overview
- Redesigned the look of the business profile on
- Instagram (IG) & Facebook to create a more beautiful user experience
- Grew IG account by 500 followers
- Built brand awareness by 29%
- Increased sales/services booked online by 18
Luxury Travel Consultant & Founder/Owner
03.2021 - 01.2022
Job overview
- Launched a travel agency during COVID-19 under the training of Archer Travel
- Handle details of different kinds of travel for clients based on their specific needs & wants for their trips
Sacred Heart Catholic ChurchColorado Springs
Administrative Assistant
01.2019 - 06.2020
Job overview
- Design & publish the weekly bulletin in print & online
- Kept detailed hard copy records for the Catholic Church
- Answered emails, scheduled meetings with volunteers & in office staff, transcribed weekly notes
- Handled situations involving the homeless, drugs, & calling the police on a weekly basis
Education
Colorado State UniversityFort Collins, CO
Bachelor of Science from International Marketing
08.2012 - 05.2016
SRH Hochschule Heidelberg, Germany
Certificate from International Business
06.2014 - 07.2014
Skills
Social Media Management
Business correspondence
Food presentation
Stress tolerance
Time management
Budgeting
Attention to Detail
Cultural Awareness
Data Entry
Self-Motivated
Critical Thinking
Accomplishments
- Certified Switzerland Travel Expert
- Green & Gold Scholarship Recipient
- Successfully calmed passengers during Hurricane Lane in Hawaii in 2018 while working aboard a cruise ship.
- Updated & corrected records in proper formatting dating back to the 1920's for a local church
- Became head bartender from usher in three month's time & begun training employees in service procedures at a new movie theater in town
Certification
In-flight Hospitality Training