Kelsey Pinkleton
Leoma,TN
Summary
Detail-oriented and organized individual seeking a Postal Mail Processor position to leverage strong attention to detail, organizational skills, and dedication to accuracy in processing mail efficiently. Eager to contribute to the smooth operation of Postal Source by ensuring timely and accurate delivery of mail.
Overview
4
4
years of professional experience
Work History
Insurance Representative
American Income Life Insurance Company
Tennessee
10.2022 - 06.2023
- Resolved escalated customer issues promptly and professionally, restoring confidence in our services while preserving brand reputation.
- Performed policy renewal and record retention.
- Supervised insurance claims for equitable resolutions on behalf of both client and insurer.
- Kept detailed records on individual insurance claims and incorporated into detailed client files.
Debrief Technician
United States Air Force, USAF
02.2019 - 09.2022
- Improved customer satisfaction with timely and accurate diagnosis of equipment issues and prompt resolution.
- Ensured compliance with safety regulations, routinely inspecting workspaces for potential hazards.
- Increased workflow efficiency by implementing standardized procedures for equipment inspection and maintenance.
- Reducated downtime, conducting preventive maintenance checks on a regular basis.
- Streamlined inventory management by accurately tracking tools, parts, and supplies required for daily tasks.
- Facilitated seamless handoffs between shifts through comprehensive documentation practices that ensured information accuracy.
- Maintained detailed records of all completed work orders to facilitate easy retrieval during audits or future repairs.
- Assisted in the training of new technicians to ensure consistent quality across all team members'' work output.
- Handled administrative requirements, maintained records and submitted operational reports.
- Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
Education
Diesel Mechanics Technology
Bridgerland Applied Technology College
Logan, UT06.2018
Nursing Assistance
Bridgerland Applied Technology College
Logan, UT06.2018
Ridgeline Highschool
Millville, UT06.2018
Skills
- Workplace Safety
- Machine Operation
- Deadline-oriented
- Problem-solving skills
- Analytical mindset
- Teamwork and Loyalty
- Data Entry
- Goal-oriented mindset
Timeline
Insurance Representative
American Income Life Insurance Company
10.2022 - 06.2023
Debrief Technician
United States Air Force, USAF
02.2019 - 09.2022
Diesel Mechanics Technology
Bridgerland Applied Technology College
Nursing Assistance
Bridgerland Applied Technology College
Ridgeline Highschool