Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying strength and weakness to develop and deliver creative solutions.
Hi, I’m
Nashwan Habib
Moorhead,MN
Summary
Overview
17
years of professional experience
Work History
Sanford HealthFargo, ND
Insurance Representative
02.2018 - Current
Job overview
- Answered phone calls promptly and responded to emails within 24 hours.
- Participated in team meetings and provided input on ways to improve operational efficiency.
- Resolved customer complaints or escalated them as necessary in a timely manner.
Sam's ClubMoorhead, MN
Sales Floor Associate
02.2014 - 03.2018
Job overview
- Provided exemplary customer service at all times by being attentive, courteous, and helpful in responding to customer inquiries or requests.
- Operated cash register to process customer purchases accurately and efficiently.
- Participated in weekly staff meetings to discuss new products and promotions and brainstorm ideas for improvement.
Drayton FoodsFargo, ND
Team Lead
07.2007 - 01.2014
Job overview
- Trained new staff in relevant processes and procedures.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Worked closely with shipping, warehouse and other personnel to coordinate movements and keep workflows smooth.
Education
Minnesota State Community And Technical CollegeMoorhead
Associate of Arts from Human Resources Management
05-2016
University Overview
Moorhead High SchoolMoorhead, MN
High School Diploma
University Overview
Skills
- Policy Analysis
- Lead Generation
- Account Management
- Customer Follow-Up
- Data Entry
- Customer Service
- Client Account Management
- Policy Knowledge
- Performance Monitoring
- Schedule Management
- Regulatory Compliance
- Talent Acquisition
- Workplace Safety
- Employee Engagement
- Coaching and Mentoring
- Performance Improvement
Community Involvement: Habitat for Humanity
Community Involvement: Habitat for Humanity
- Developed leadership and teamwork in building new homes for lower income families
Basketball Head Coach
Basketball Head Coach
- Taught teamwork, skills, knowledge and respect to better enhance player development
Timeline
Insurance Representative
Sanford Health
02.2018 - Current
Sales Floor Associate
Sam's Club
02.2014 - 03.2018
Team Lead
Drayton Foods
07.2007 - 01.2014
Minnesota State Community And Technical College
Associate of Arts from Human Resources Management
Moorhead High School
High School Diploma
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